On Fri, 2025-11-21 at 10:13 -0700, home user via users wrote: > The optical device is blu-ray. It (supposedly) handles MDISC. It > connects to the desktop via 2 USB ports. > - I tried recovering the data logged in as a regular user, as the admin, > and as root. > - I tried the file browser, Brasero, Gnome CD Master, and K3b. They > either don't see the device, or they see it but don't know there's a > disc in it. Gnome CD Master shows the device's status as "Busy". > - I tried plugging in the device after logging in; I tried plugging it > in before powering up the desktop. > Nothing works. > The "Disks" utility does see the optical drive. > I get no real error messages.
Look at the hardware issues, first. How is this drive powered? Is it fitted internally to the PC? Is it external? Does it have its own power supply? Are you using the right one? Is it powered from the USB port that it's using for data? Does it have a Y-lead so it can plug into two ports simultaneously (so it can get more power to work). Is it supposed to have one, and you're not using it? Do you have any other leads to try with it? Regardless of the powering options, does it make any difference if it's plugged into a different port? Have you tried other discs in the drive? Can you see inside the drive, and see that nothing is blocking the lens (e.g. fluff). -- uname -rsvp Linux 3.10.0-1160.119.1.el7.x86_64 #1 SMP Tue Jun 4 14:43:51 UTC 2024 x86_64 (yes, this is the output from uname for this PC when I posted) Boilerplate: All unexpected mail to my mailbox is automatically deleted. I will only get to see the messages that are posted to the mailing list. -- _______________________________________________ users mailing list -- [email protected] To unsubscribe send an email to [email protected] Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/[email protected] Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
