On Sun, 2022-10-23 at 10:28 -0700, stan via users wrote:
> I've noticed this exact trend.  I think it is a management climber
> wanting to cut costs to get ahead, regardless what it does to customer
> service, and thus company reputation.  And, unless my issue is
> absolutely essential, I *do* give up in disgust.  I guess that is
> mission accomplished for them.


It enables them to stand up and say we've had an 80% reduction in
complaints since implementing the new system.

Sadly some of them will actually believe that they've made things more
efficient, and not even realise what they've actually done.  Though
others will, and don't give a damn.

Have you ever seen the Yes Minister episode with the new hospital that
had no patients (and mightn't, for years), yet they had a massive
staff, all pointlessly doing things?  Nobody working at the hospital
saw anything wrong with it.

Sometimes I feel like I'm in a Monty Python sketch, trying to win an
argument against John Cleese.

I certainly felt that way earlier this year trying to deal with the
phone company over broken equipment that needed replacing.  It took
well over 18 months to get it done.  They tried every delaying tactic
under the sun.  Wanted pointless, and excessively moronic, things done
repeatedly.  e.g. Can you take a photo of your phone not working and
send it to me?  It's what happens when you let non-technical people
work in a technical area.

And I'm currently going through the same kind of crap with the local
council over them destroying my lawn.  They had the nerve to ask for
photographic evidence that I had one before they did what they did.
 
-- 
 
NB:  All unexpected mail to my mailbox is automatically deleted.
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The following system info data is generated fresh for each post:
 
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Linux 5.19.15-201.fc36.x86_64 #1 SMP PREEMPT_DYNAMIC Thu Oct 13
18:58:38 UTC 2022 x86_64
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