On Tue, 2022-06-21 at 10:49 +0100, Patrick O'Callaghan wrote:
> After several years of tightening budgets and losing support staff
> (for context, this was in Venezuela) I managed to persuade the
> university to abandon our central mail server
> and adopt Google as our provider.
> 
> Best decision I ever made. The system now works, has great spam
> control, and virtually no direct support cost aside from our own help
> desk. Best of all, as a university we got it all for nothing.
> [Comments on Google's world domination will be disregarded - I've
> heard them all]. When Microsoft heard we were about to do this, they
> rushed in with a counter offer. Luckily we kept our heads and have
> not regretted it.

I can think of few things worse than depending on Microsoft, they've
never grasped the idea of good software.  About my only concern, these
days, about Gmail is that it's a horrible interface.  But you can
bypass that by using a real email client.

One of the things about scholastic mail is that most students already
have an email address, and making them have another (yours) is a pain
to them.  And, when they leave, they have to abandon it, and may not
want to.  So that's another argument to favour external mail.

Of course, Microsoft being an expensive never-ending cost versus Gmail
being a free thing looks good to the bean counters.  But existing IT
staff won't want to lose one of their cash cows.

You could go entirely the other way.  Become a commercial email
provider that people in the outside world pay for, using that to fund
your internal IT needs.
 
-- 
 
uname -rsvp
Linux 3.10.0-1160.66.1.el7.x86_64 #1 SMP Wed May 18 16:02:34 UTC 2022 x86_64
 
Boilerplate:  All unexpected mail to my mailbox is automatically deleted.
I will only get to see the messages that are posted to the mailing list.
 
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