On Mon, 2020-08-03 at 11:51 -0400, Bob Goodwin wrote:
> I have a request from the VA to do a video interview rather than the 
> usual secure text messages.
> 
> "Do you have the ability to do a video appointment (you would need a 
> computer with a camera or a tablet or a smartphone)."

Considering they've worded it that way, you could simply just say "no,
I don't" if you didn't want the headache of trying to get it working.

When I was caring for my mother, our social security services wanted me
to do a pile of on-line stuff through their dreadful website (everyone
I know has tales of woe with it).  I declined saying those things never
work for me, and every I know who used it says it's always going wrong.
Fortunately they accepted that, but that was pre-plague era.

I would have thought, though, that they wouldn't insist on video
interviews with someone with vision impairment.  At the very least,
it's discriminatory.  (Hoping I'm not mixing you up with someone else
on the list, my memory's a bit vague at the moment.)

-- 
 
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