I saw something similar to this in Arch Linux before I switched to Fedora.  It 
happened shortly after the switch to systemd and persisted on my systems until 
at least the beginning of this year.  I was able to see who was logged in by 
running "loginctl".  Does that work for you?

Robert M. Marmorstein
Associate Professor of Computer Science
Longwood University, Ruffner 329
201 High Street, Farmville, VA 23909
434.395.2185
marmorstei...@longwood.edu
________________________________________
From: Rick Stevens <ri...@alldigital.com>
Sent: Thursday, August 3, 2017 1:35 PM
To: users@lists.fedoraproject.org
Subject: Re: 'who' & 'users' not working in lxqt (fed26)

On 08/03/2017 10:04 AM, AV wrote:
> On Thu, 2017-08-03 at 09:33 -0700, Rick Stevens wrote:
>
>> On 08/03/2017 08:59 AM, AV wrote:
>>> Should I consider this a bug or is something else going on
>>> that I am not aware of?
>>
>> In what way are they not working?
>
> In the obvious way, not working as expected:
>
> [ol@lo ~]$ who
> [ol@lo ~]$ users
> [ol@lo ~]$ who -a
>            system boot  2017-08-03 18:52
>            run-level 5  2017-08-03 18:53
>
> The logged-in and active users are not shown

Well, then the login process for the X user isn't updating utmp or wtmp,
since that's what who and users looks at. I'd suspect your display
manager.
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-   You possess a mind not merely twisted, but actually sprained.    -
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