thank antony  for your help i trun the debugging on and was trying to find
something could lead me to anu clue but no success ,i also contacted them
but there is no helpful answer from them ,they just said check your system
anyway
which part of the log that tell you if there is incoming sms or no
this access log for a number with incoming sms
Is it the text in red ? and is there mor dubeging should  i do for more
investigation

thanks in advance

2020-06-24 13:40:05 Receive SMS [SMSC:sourceline1] [SVC:] [ACT:012927]
[BINF:] [FID:] [META:?smpp?] [from:+xxxxxxxx] [to:7061]
[flags:-1:0:-1:0:-1] *[msg:0:] [udh:0:] *
2020-06-24 13:40:05 Sent SMS [SMSC:sourceline1] [SVC:sourceline] [ACT:]
[BINF:] [FID:100002200201200624104005967081] [META:] [from:shortcode]
[to:xxxxxxxxxxxxxxx] [flags:-1:2:-1:-1:19]
[msg:184:12601235122B002013481323122B002012A01308120D130D120E1275002012CD12351325002012601270123312AB002012011294127300201270121812DD130D126012CB120D002C002012A0130D120D130D120E1271129500201208121B124B12281325002000530054004F005000201265120812CD002012ED120B12A90020120812701328121B122A0020121812281303002000300039003700350033003800310035003200320020120B12ED002012ED12F012C91209]
[udh:0:]
2020-06-24 13:40:16 Receive DLR [SMSC:sourceline1] [SVC:sourceline]
[ACT:012927] [BINF:] [FID:100002200201200624104005967081]
[META:?orig_msg?dlr_mask=19&?smpp?dlr_err=%03%00%00&] [from:shortcode]
[to:xxxxxxxx] [flags:-1:-1:-1:-1:1]
[msg:114:id:100002200201200624104005967081 submit date:2006241040 done
date:2006241040 stat:DELIVRD err:000 text:?????? ???] [udh:0:]

On Wed, Jun 10, 2020 at 11:34 PM Antony Stone <
antony.st...@kannel.open.source.it> wrote:

> On Wednesday 10 June 2020 at 22:01:53, nashwan Al-Mawri wrote:
>
> > Deal All
> >
> > I notice there are a lot of  empty incoming SMS listid on my inbox , is
> it
> > because subscribers send empty SMS or there is a missing configuration
> that
> > produces this result .
> > this log of number which is i received with empty incoming form smsbox
> > i appreciate your help
>
> I would suggest turning on Debug Logging, wait until such a message
> arrives,
> and then see what /var/log/kannel/kannel.log contains for the transaction.
>
> That will tell you what arrived from your upstream SMSC, so you can tell
> whether they're really sending you empty messages, or whether the content
> is
> being discarded somewhere in your system.
>
> Also, just ask them - give them the message ID and ask them what they
> think
> the content was.  They might not be able to tell you *what* the content
> was,
> but they should be able to tell you how large it was.
>
>
> Regards,
>
>
> Antony.
>
> --
> Why is "dylexia" so difficult to spell, and why can I never remember
> "aphasia"
> when I want to?
>
>                                                    Please reply to the
> list;
>                                                          please *don't* CC
> me.
>
>

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