Thanks for the reply Ali. The guy is too reluctant to do that. He's not giving me access and tells me that he is using the same setting he uses for his other systems and also there are not much tweaking options. Anyways, thanks for the guidance, I'll poke him more about this.
Also do you happen to have any idea about the sms_type variable? The guide says put 2, when I test using Kannel as client it puts 2, but when this customer did some tests using Ozeki it put 3 in this field. On Wed, Apr 23, 2014 at 10:46 PM, Ali Ansari <mydi...@gmail.com> wrote: > It's your customer's side. Have him play around with Ozeki SMPP Provider > setting. > > There are several options in each of ozeki smpp provider settings tab that > could cause this. > > From kannel to ozeki? It's usually the other way... > -- > Kind Regards, > Ali Ansari > > Sent from my mobile device. > > > On 23 April 2014 16:39:20 BST, Saurabh Pandey <sam.it.develo...@gmail.com> > wrote: >> >> Hi, >> >> I need a little help. I have setup the following system: >> >> SMSC <----> SMS app (Bearerbox+Sqlbox+Opensmppbox) <---> SMPP client >> (Kannel) >> >> Now for aroung a month it was working fine. Now the customer switched >> Kannel SMPP client to Ozeki. Now when the client is submitting SMS, he is >> not receiving DLR. What could be the possible reasons? >> >> The one thing which looks suspicious is SMS_TYPE saved in sent_sms table >> in SQLBOX. When customer used Kannel as SMPP client, sms_type was being >> entered 2 (as suggested in SQLBOX documentation), but now its coming as 3. >> What is the purpose of this field and what does the value 3 means? >> >> I appreciate any help. >> >> Thanks >> Sam >> >