Have you discarded hard drive issues?

On Tue, Mar 11, 2014 at 4:48 PM, Jeff Thorn <j...@thorntechnologies.com>wrote:

> Thanks spamden. 1 and 2 seem fine. We are working on 3 and 4. I don't know
> what would have caused the sudden change in throughput when everything was
> working fine. But I will send an update for the group if we figure it out.
>
> I am noticing something strange though....our MT queues are starting to
> deplete now. However, if I look at the kannel "store-status" page, I still
> see messages queued from 4 hours ago. All new MT requests, however, are now
> going out immediately. Is this by design? Why doesn't kannel send queued
> messages before newer ones?
>
> Thanks,
> Jeff
>
>
>
> On Tue, Mar 11, 2014 at 3:05 PM, spameden <spame...@gmail.com> wrote:
>
>>
>>
>>
>> 2014-03-11 22:46 GMT+04:00 Jeff Thorn <j...@thorntechnologies.com>:
>>
>> Hi group,
>>>
>>> We currently have 7 different Tx binds setup to our SMSC. We have been
>>> sending MT volumes of up to 3,000,000 messages per day at a rate of almost
>>> 200 / second. We've been doing this for more than a year now with no
>>> problems.
>>>
>>> Suddenly about a week and a half ago, we noticed our throughput drop
>>> suddenly. The kannel status page shows we are only sending about 150 msgs /
>>> sec, but each of the 7 binds have over 50,000 MT messages queued. These
>>> queues eventually empty out, but some messages get delivered hours later
>>> than when they were sent by our platform.
>>>
>>> I am trying to troubleshoot this sudden drop in throughput and excessive
>>> queuing. The only thing I can think of is network latency between our
>>> network and the SMSC network. I don't know how to go about troubleshooting
>>> this though. Is there any other reason that might explain the sudden need
>>> for excessive queuing?
>>>
>>
>> There are many potential factors could be related to the actual sending
>> speed.
>>
>> Also I don't find speed in the kannel's web interface very accurate.
>>
>>  1) set verbose mode to 0 for your SMSC logs and check if there are any
>> throttling errors
>> 2) check for maximum number of open files for kannel (ulimit under kannel
>> user) and adjust if needed (this needed if you use kanel-store = spool)
>> 3) check your backend speed (e.g. dlr-url script or MySQL db how much
>> queries it can handle simultaneously).
>> 4) contact your SMSC operator for troubleshooting (e.g. tcpdump the
>> traffic and try to check if there are any network problems, massive tcp
>> retransmits or anything else)
>>
>>
>>>
>>> Side question.....if kannel was restarted with so many MT messages
>>> queued for delivery, would they all be lost?
>>>
>>
>> No, if you're using kannel-spool or kannel-store mode.
>>
>>>
>>> Any assistance or tips for troubleshooting why so many messages are
>>> suddenly queuing would be extremely appreciated.
>>>
>>> Thanks,
>>> Jeff
>>>
>>
>>
>

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