Thanks for the quick response!

 

I am asking the operator to get me logs from the SMSC to see if there were
throttling errors.

About backend side, we are discarding DLR requests, and we have separate
applications for sending and receiving the messages, so I don’t think the
error might be there.

 

But, anyway, shouldn’t it be delaying everything instead of just delaying
that 22k chunk?

 

Germán Bobr
 <mailto:german.b...@redmondsoftware.com> german.b...@redmondsoftware.com

Description: redmond

 

De: spameden [mailto:spame...@gmail.com] 
Enviado el: jueves, 20 de febrero de 2014 06:22 p.m.
Para: Germán Bobr - Redmond Software
CC: users@kannel.org
Asunto: Re: Starvation in outgoing message queue?

 

Without detailed smsc.log you can't really say what was wrong.

It might be your backend software not handling properly this large chunk of
requests (e.g. untuned apache2 might be failing to serve DLR requests from
kannel) or your SMSC operator giving you throttling errors.

Generally speaking 22k of MT messages in the range of 10 minutes means you
need to send ~37 MT per second which is not that much actually.

 

2014-02-21 1:17 GMT+04:00 Germán Bobr - Redmond Software
<german.b...@redmondsoftware.com>:

Hi,

 

I have a kannel installation under some traffic, sending and receiving SMS
through an SMPP connection.

Yesterday we had a campaign running between 05:15 PM and 05:25 PM wich
generated a big chunk of 22k SMS, added to the regular daily traffic.

We found that some of the messages enqueued between 05:15 PM and 05:25 PM
were highly delayed, in some cases not being delivered until 10 PM. Whereas
messages generated after 5:25 PM were sent without any delay.

Our outgoing messages are not using priorities, all our traffic is generated
with priority=0. 

I see  the messages on smsbox.log at the original time (5:15-5:25) but in
core.log, I see some of them being sent several hours later.

 

Can you help me figure out what’s happening?

Thank you very much,

Germán Bobr
 <mailto:german.b...@redmondsoftware.com> german.b...@redmondsoftware.com

Description: redmond

 

 

<<image001.png>>

Reply via email to