Not an obvious one. Anything more will require going through the code and if needed coming with a patch. A process that requires time and availability. In the meantime you might want to follow Arne's suggestion and talk to your SMSc. He should be sending the ACKs, after all.
Sorry, Nikos ----- Original Message ----- From: Jinson To: users Sent: Tuesday, October 20, 2009 9:09 AM Subject: Re: How to stop message retries Can somebody suggest a solution...? -------- Thanks JInson On Mon, Oct 19, 2009 at 7:22 PM, Jinson <[email protected]> wrote: Yes It is. -------- Thanks Jinson Abraham 2009/10/19 Nikos Balkanas <[email protected]> Hi, Are these logs with sms-resend-retry = 0? Nikos ----- Original Message ----- From: Jinson To: Arne K. Haaje Cc: [email protected] ; Nikos Balkanas Sent: Monday, October 19, 2009 3:52 PM Subject: Re: How to stop message retries sms-resend-retry = 0 should stop the retries rite? -------- Thanks Jinson Abraham On Mon, Oct 19, 2009 at 6:02 PM, Arne K. Haaje <[email protected]> wrote: This sometimes happen if the user is in a foreign network, like when travelling. The message get delivered, but the SMSC that you are using does not receive an ack from the phone that message is delivered. So, it retries the message. You can try asking the user to select another network on the phone for roaming in. This sometimes fix the problem, Mandag 19 oktober 2009 14:13:53 skrev Jinson : > Got stuck with this problem again today. See my logs attached.Somebody > received 150 Messages. > > This log is for a particular number which the message was retired nearly > 150 times and I can not find anything on the bearerbox access log for this > number. > > -------- > Thanks > Jinson Abraham > > On Fri, Sep 25, 2009 at 3:57 PM, Nikos Balkanas <[email protected]> wrote: > > Do you know that you can change log-level on the fly from the http admin > > interface? > > Nikos > > > > On Fri, Sep 25, 2009 at 12:59 PM, Jinson <[email protected]> wrote: > >> Will post it soon. Just enabled access logs and set log level to 0. > >> -------- > >> Thanks > >> Jinson > >> > >> On Fri, Sep 25, 2009 at 3:20 PM, Nikos Balkanas <[email protected]>wrote: > >>> Hi, > >>> Can you please post relvant bb logs (access + aplication) showing the > >>> problem? > >>> BR, > >>> Nikos > >>> > >>> On Fri, Sep 25, 2009 at 12:46 PM, Jinson <[email protected]> wrote: > >>>> Hello Users, > >>>> > >>>> Seems like reties are still happening at my end. is there anything > >>>> else to configure other than *sms-resend-retry = 0* > >>>> > >>>> > >>>> -------- > >>>> Thanks > >>>> Jinson > >>>> > >>>> On Wed, Sep 23, 2009 at 9:53 AM, Jinson <[email protected]> wrote: > >>>>> Yes. DLRs are getting failed. But this should solve my problem of > >>>>> retries for the time being. > >>>>> -------- > >>>>> Thanks > >>>>> JJinson > >>>>> > >>>>> > >>>>> 2009/9/23 Nikos Balkanas <[email protected]> > >>>>> > >>>>>> Yeap. That should do it. However, it will be logged as an error, > >>>>>> and the DLR will probably be discarded. > >>>>>> > >>>>>> BR, > >>>>>> Nikos > >>>>>> > >>>>>> ----- Original Message ----- > >>>>>> *From:* Jinson <[email protected]> > >>>>>> *To:* Nikos Balkanas <[email protected]> > >>>>>> *Cc:* users <[email protected]> > >>>>>> *Sent:* Tuesday, September 22, 2009 1:56 PM > >>>>>> *Subject:* Re: How to stop message retries > >>>>>> > >>>>>> Hi, > >>>>>> > >>>>>> I got the point. The provider fail to send ACK sometimes. They are > >>>>>> still not able to solve the issue. > >>>>>> > >>>>>> My current concern is to stop retries from Kannel, other than > >>>>>> setting the wait-ack-expire. > >>>>>> > >>>>>> I set the sms-resend-retry = 0, that means no messages will be > >>>>>> retried...rite? > >>>>>> > >>>>>> -------- > >>>>>> > >>>>>> > >>>>>> > >>>>>> 2009/9/18 Nikos Balkanas <[email protected]> > >>>>>> > >>>>>>> Hi, > >>>>>>> > >>>>>>> You probably want to say that "kannel was not able to submit > >>>>>>> messages and queued up heavily". That is accurate, unless the SMSc > >>>>>>> sends an ACK, kannel won't remove SMS from Q. However, with 2, it > >>>>>>> won't try to resend it either. Note that this doesn't mean that the > >>>>>>> SMS was not sent. Just that kannel is pending on an ACK. > >>>>>>> > >>>>>>> So what's the deal? Your SMSc never sends ACKs? You may want to > >>>>>>> talk to them. Otherwise check also flow-control and window. But at > >>>>>>> the end, you will need to get an ACK from them, for SMPP to work. > >>>>>>> > >>>>>>> BR, > >>>>>>> Nikos > >>>>>>> > >>>>>>> ----- Original Message ----- > >>>>>>> *From:* Jinson <[email protected]> > >>>>>>> *To:* Nikos Balkanas <[email protected]> > >>>>>>> *Cc:* users <[email protected]> > >>>>>>> *Sent:* Friday, September 18, 2009 11:16 AM > >>>>>>> *Subject:* Re: How to stop message retries > >>>>>>> > >>>>>>> > >>>>>>> I tried wait-ack-expire = 0x02 before, but the SMSC was not able > >>>>>>> to submit messages and queued up heavily. > >>>>>>> > >>>>>>> Something to do with sms-resend-retry in core group? > >>>>>>> > >>>>>>> -------- > >>>>>>> Thanks > >>>>>>> Jinson > >>>>>>> > >>>>>>> > >>>>>>> MobME storms into Emerging 50 Companies in India by Nasscom > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> 2009/9/18 Nikos Balkanas <[email protected]> > >>>>>>> > >>>>>>>> Hi, > >>>>>>>> > >>>>>>>> There are 2 options in SMPP configuration that will solve your > >>>>>>>> problem: > >>>>>>>> > >>>>>>>> wait-ack > >>>>>>>> wait-ack-expire > >>>>>>>> > >>>>>>>> Please read User guide on how to use them. > >>>>>>>> > >>>>>>>> BR, > >>>>>>>> Nikos > >>>>>>>> > >>>>>>>> ----- Original Message ----- > >>>>>>>> *From:* Jinson <[email protected]> > >>>>>>>> *To:* users <[email protected]> > >>>>>>>> *Sent:* Friday, September 18, 2009 8:53 AM > >>>>>>>> *Subject:* How to stop message retries > >>>>>>>> > >>>>>>>> Hello , > >>>>>>>> Im getting the following warning very frequently > >>>>>>>> > >>>>>>>> *2009-09-18 05:48:48 [18220] [10] WARNING: SMPP[SMPP1]: Not ACKED > >>>>>>>> message found, will retransmit. SENT<93>sec. ago, SEQ<94598>, > >>>>>>>> DST<xxxxxxxxxxxx>* > >>>>>>>> * > >>>>>>>> * > >>>>>>>> Is there any way to stop the resending completely, Some people are > >>>>>>>> getting messages more than twice. > >>>>>>>> > >>>>>>>> I have the following line in my core group. > >>>>>>>> > >>>>>>>> sms-resend-retry = 1 > >>>>>>>> > >>>>>>>> > >>>>>>>> -------- > >>>>>>>> Thanks > >>>>>>>> Jinson Abraham > >>>>>>>> MobME Wireless Solutions Pvt. Ltd > >>>>>>>> Cochin > >>>>>>>> +91 4846492646 > >>>>>>>> > >>>>>>>> > >>>>>>>> MobME storms into Emerging 50 Companies in India by Nasscom > -- -------------------------------- Arne K. Haaje | www.drx.no T: 69 51 15 52 | M: 92 88 44 66 --------------------------------
