> On 19 Jan 2021, at 16:55, John <john.ili...@iliffe.ca> wrote:
>
> I scanned for the customer's IP
What leads you to suppose the customer's IP was unchanged between
the two orders?
Sorry, there's no sensible explanation: the above is the only comment
I can offer at a technical level. Maybe the customer is messing you
around, or your system is duplicating entries offline. Unless you've
got yourself hopelessly confused and need a good night's sleep and a
day off to clear the head.
--
Nick Kew
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