Is this commercial service using cPanel by any chance? The per-user error log in cPanel - and likely other control panels - is not always accurate and you may need to check the main server error log.
You haven't posted a specific config so I tested the general idea of what you posted and had no issues. - Y On Mon, Feb 29, 2016 at 10:22 AM, Dave Shaw <dave.sha...@gmail.com> wrote: > On 2/28/16, Yehuda Katz <yeh...@ymkatz.net> wrote: > > > Have you checked the error log? > > The error log the commercial service is showing us indicates no errors > > > What did you do to require passwords? > > An "AuthUserFile" entry was made in .htaccess for the directory > indicating an associated password stored in the .htpasswds file > (elsewhere). "AuthType" is listed as "Basic", and another line stating > "require valid-user". > > > On Feb 28, 2016 12:35 PM, "Dave Shaw" <dave.sha...@gmail.com> wrote: > > > >> Greetings-- We're setting up a website on a commercially-hosted server > >> that supports SSI. The website includes a number of sub-directories. > >> In a 1st-level subdirectory we have some html that includes similar > >> to: > >> <!--#include virtual="../some.html" --> > >> and > >> <!--#include virtual="/some.html" --> > >> All this has been working fine. > >> > >> We now want to password protect access to one of these directories, > >> and when we do, password protection works fine, but the SSI statements > >> fail with: > >> [an error occurred while processing this directive] > >> > >> I've dug around in the documentation and haven't found any > >> restrictions on use of SSI in password-protected directories, but it's > >> acting like password protection might be doing a "chroot" to that > >> directory or something similar. Is this an option in the server > >> configuration? > >> > >> If you can help explain this I'd be appreciative. > >> > >> Dave > >> > >> --------------------------------------------------------------------- > >> To unsubscribe, e-mail: users-unsubscr...@httpd.apache.org > >> For additional commands, e-mail: users-h...@httpd.apache.org > >> > >> > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: users-unsubscr...@httpd.apache.org > For additional commands, e-mail: users-h...@httpd.apache.org > >