Still the wrong list :) On Thu, Apr 16, 2015 at 1:20 PM, Kevin A. McGrail <kmcgr...@pccc.com> wrote:
> Sorry, it is not our job to provide support for GetResponse.com Their > answer is wrong and as best I can tell they have old rules and need to look > at running sa-update. Telling you to "consult" with us is completely > wrong. Research the product, read our website, sure. They are clear about > that on their support page at > http://support.getresponse.com/faq/what-is-the-spam-score-check-feature. > They appear to use SpamAssassin as a pre-sending Spam Score check system > for an out of the box install of SA. Maybe they have a feature to test > poorly maintained installations ;-) And why they are linking to rule > descriptions from SA v3.1.x is beyond me, so ignore that link on the page... > > To answer your question and promote the bad behavior, the rule you are > talking about I believe is FRT_ADOBE2 and was commented over 12 months ago > so I don't think they are properly maintaining spamassassin. > > Additionally, neither this list NOR GetResponse provides the support you > are requesting. You either need to do your own research by reading or > better yet, downloading and working with SA in a test environment. Or you > need to hire a consultant to advise you on email deliverability/anti-spam > needs. If you are sending legitimate, opt-in email, I'd be happy to talk > off-list about what my firm can do to help improve your deliverability to > user's inboxes. > > But beyond that, I hope my answer is clear. I am sorry you are getting > the run around and recommend you tell GetResponse that their support should > be more emphatic that the feature is provided with out support and that > they point people to their own FAQ and not recommend they consult the > "apache support team" which is a non-existing group they made up to mollify > their user IMO. > > Regards, > KAM > > > > On 4/16/2015 4:51 AM, Odpadový hospodár s.r.o. wrote: > > Hello here is answer from get response. I am interested about BODY: > ReplaceTags: Adobe and there is 1.1 score, so what should i do with it? > > > > > > Hello Tomas, > > > > Thank you for your reply. > > > > In this case, you would indeed need to > > consult Apache support team. We are not > > able to advise you on the signatures > > and descriptions they use to determine > > the reason for spam score result. > > > > I do apologise if this is inconvenient for you. > > > > Kind regards, > > > > Jan Marcinkowski > > Customer Success Specialist > > GetResponse.com > > > > > > S pozdravom > > > > *Odpadový hospodár s.r.o.* > > > > Ing. Tomáš Schabjuk > > riaditeľ > > > > Hroznová 4664/9 > > 902 01 Pezinok > > +421 948 605 300 > > i...@odpadovyhospodar.sk > > www.odpadovyhospodar.sk > > > > *From:* Kevin A. McGrail [mailto:kmcgr...@pccc.com <kmcgr...@pccc.com>] > *Sent:* Wednesday, April 15, 2015 4:10 PM > *To:* "Odpadový hospodár s.r.o."; Spamassassin > *Subject:* Re: spam > > > > On 4/15/2015 10:07 AM, Odpadový hospodár s.r.o. wrote: > > Yes, they wrote me that it is questin for your company. > > They are wrong. We write software. If they use it, they are responsible > for it's integration, maintenance, etc. > > See https://wiki.apache.org/spamassassin/StopBlockingMyMail > > Regards, > KAM > > > > -- > *Kevin A. McGrail* > President > > Peregrine Computer Consultants Corporation > 3927 Old Lee Highway, Suite 102-C > Fairfax, VA 22030-2422 > > http://www.pccc.com/ > > 703-359-9700 x50 / 800-823-8402 (Toll-Free) > 703-798-0171 (wireless) > kmcgr...@pccc.com <kmcgr...@pccc.com> > >
