On 2024-11-22 09:49, Byrd, Christian wrote:
...
I have an issue with a user who is using LibreOffice inside of a EMR system
called Epic. Whenever the user runs one report, the app throws an error
whenever they try to run a second one. The user has to completely restart the
computer in order to run a second report.
...
Since this is running within an EMR and not a standalone installation, I'm
unsure what the fix is. Re-installing the Citrix Workspace program used to
access the EMR has had no effect.
Any assistance would be greatly appreciated,
Christian Byrd
...
Who maintains your Epic system? How old is it? - version date? For what
function(s) does it use LibreOffice?
A couple years ago our local hospital system and affiliated medical practices
(Allegheny Health Network) adopted the Epic MyChart EMR system. Though somewhat
popular among US medical practices, it's not the best EMR system I've seen and
is still pretty rough, but has at least worked out the basics of report
interactions without needing to use LibreOffice or other help. (I'm sure it
would not have been adopted by AHN had that been needed.) It sounds like your
Epic system is pretty old. Can you not check with them for help or an update?
Kind regards,
John
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