UNOFFICIAL

Hi there

A Kaspersky dialogue came up on my laptop today. It asked me to restart the 
computer, presumably to activate a patch that you have distributed. I did that 
but when the computer had started I noticed that my LibreOffice icon had 
disappeared from the taskbar. This has happened before with MS patches and the 
fix has simply been to find the software and pin it to the taskbar once more. 
Annoying but easy to do.

However, your patch was different. That didn't work.

I went to the Control Panel, selected LibreOffice, then repair. I was hoping 
that by doing that any folders your patch had changed would be reset to the 
correct locations. The repair function failed because it couldn't find the 
installation folder or some file within it.

I couldn't see an easy solution other than to remove LibreOffice, then 
reinstall it following a fresh download (I had been using 24.2.6.2 and am now 
downloading 24.8.1.2).

In any future updates/patches/installations can you please take account of 
software already installed. If you believe you are already doing this, then 
please contact the LibreOffice developers and find out where things are going 
wrong. Either you, LibreOffice, or both need to change something so that future 
patch installations are easier on your clients.

Kind regards,  Ron


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