GitHub user nickaccuweb added a comment to the discussion: Nested groups with 
autosync

@ingox 

CloudStack supports nested LDAP groups when `ldap.nested.groups.enable=true`, 
so ideally this should also work with auto-import and auto-sync.

Since manual import works in your case, I would suggest checking a few things:

1. Verify that ldap.search.group.principle points to the correct parent group 
and that the nested users are returned correctly.
2. For auto-import, check that the CloudStack domain is correctly linked to the 
LDAP group.
3. For auto-sync, verify that the CloudStack account is linked to the correct 
LDAP group and that the user's group membership is being recognized.
4. Check /var/log/cloudstack/management/management-server.log during a failed 
login. It may help identify whether the problem is related to group membership 
or account mapping.

There is also a similar issue reported on GitHub regarding nested LDAP groups:

https://github.com/apache/cloudstack/issues/10278

Official documentation:

https://docs.cloudstack.apache.org/en/4.22.1.0/adminguide/accounts.html#using-an-ldap-server-for-user-authentication

Could you share your CloudStack version, whether you are using Microsoft AD or 
OpenLDAP, and any relevant errors from the management server logs?

This would help narrow down whether it is a configuration issue or a problem 
with nested group handling.

Nick R
AccuWeb.Cloud

GitHub link: 
https://github.com/apache/cloudstack/discussions/14416#discussioncomment-18973692

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