GitHub user daviftorres added a comment to the discussion: Volume Stuck in Snapshotting
Hi everyone, can we confirm that this issue is related to: - https://github.com/apache/cloudstack/discussions/11923 - https://github.com/apache/cloudstack/issues/11893 It also appears to share the same root cause and symptoms as the NAS backup issue I reported earlier: - https://github.com/apache/cloudstack/issues/11727 In summary, long-running jobs such as snapshots or backups (both copying data to NFS storage) eventually time out, and the job state never progresses (`Snapshotting` and `BackingUp` respectively). In my testing, the backup operations themselves do not fail, CloudStack simply times out on checking for completion. I was able to manually restore from the copied .qcow2 files, and everything was intact (including a 7 TB volume that was ~5 TB utilized). For context, during the tests we tried to increase the timeout settings: - `backup.snapshot.wait` from the default `21600` to `216000` (from 1 hour to 10 hours) - **No changes.** - `commands.timeout` from the default empty to `CreateObjectCommand=14400` (4 hours) - **Only the frontend stopped timing out.** <img width="1423" height="304" alt="Screenshot 2025-10-29 113508" src="https://github.com/user-attachments/assets/f7f631b5-de0a-42e5-99ab-cc5ef10427a4"; /> GitHub link: https://github.com/apache/cloudstack/discussions/11915#discussioncomment-14828637 ---- This is an automatically sent email for [email protected]. To unsubscribe, please send an email to: [email protected]
