GitHub user DerekHarter closed a discussion: Upgrade from 4.19.1.0 to 4.19.1.2
login issues "Unauthorized Session expired"
Usually I defer upgrading cloudstack-management packages until ready, but
wasn't paying attention on last `apt upgrade` and the `cloudstack-management`
package was upgraded from 4.19.1.0 to 4.19.1.2.
The `cloudstack-management` service came up successfully. However we are
experiencing an error when attempting to login to the management gui. We get
the following error message in the web browser on login:
```
Unauthorized
Session expired, authorization verification failed.
```
And the following is I believe the relevant output from the
`cloudstack/management/management-server.log` file. It appears that the login
initally succeeds, but then on `listZones` when doing service discovery, we are
getting a "Session destroyed" from some unspecified javax servlet error
happenning. Any help or suggestions to clear or debug this would be
appreciated.
```
2024-10-30 14:52:19,743 DEBUG [o.a.c.s.a.PBKDF2UserAuthenticator]
(qtp364604394-595:ctx-3248c904) (logid:cc51d465) Retrieving user: admin
2024-10-30 14:52:20,240 DEBUG [c.c.u.AccountManagerImpl]
(qtp364604394-595:ctx-3248c904) (logid:cc51d465) CIDRs from which account
'Account
[{"accountName":"admin","id":2,"uuid":"089520b8-19f5-11ef-9062-62ce04319667"}]'
is allowed to perform API calls: 0.0.0.0/0,::/0
2024-10-30 14:52:20,240 DEBUG [c.c.u.AccountManagerImpl]
(qtp364604394-595:ctx-3248c904) (logid:cc51d465) User: admin in domain 1 has
successfully logged in
2024-10-30 14:52:20,253 INFO [c.c.a.ApiServer] (qtp364604394-595:ctx-3248c904)
(logid:cc51d465) Current user logged in under America/Chicago timezone
2024-10-30 14:52:20,253 INFO [c.c.a.ApiServer] (qtp364604394-595:ctx-3248c904)
(logid:cc51d465) Timezone offset from UTC is: -5.0
2024-10-30 14:52:20,390 DEBUG [c.c.a.ApiServlet]
(qtp364604394-318:ctx-40905d41) (logid:cb70f222) ===START=== 10.8.0.1 -- GET
command=listZones&response=json
2024-10-30 14:52:20,391 DEBUG [c.c.a.ApiServlet]
(qtp364604394-318:ctx-40905d41) (logid:cb70f222) Two factor authentication is
already verified for the user 2, so skipping
2024-10-30 14:52:20,393 DEBUG [c.c.a.ApiSessionListener]
(qtp364604394-318:ctx-40905d41) (logid:cb70f222) Session destroyed by Id :
node0ujszoa88moju1brtuz34u2paj1 , session:
Session@632d4db3{id=node0ujszoa88moju1brtuz34u2paj1,x=node0ujszoa88moju1brtuz34u2paj1.node0,req=1,res=true}
, source:
Session@632d4db3{id=node0ujszoa88moju1brtuz34u2paj1,x=node0ujszoa88moju1brtuz34u2paj1.node0,req=1,res=true}
, event:
javax.servlet.http.HttpSessionEvent[source=Session@632d4db3{id=node0ujszoa88moju1brtuz34u2paj1,x=node0ujszoa88moju1brtuz34u2paj1.node0,req=1,res=true}]
2024-10-30 14:52:20,397 DEBUG [c.c.a.ApiServlet]
(qtp364604394-318:ctx-40905d41) (logid:cb70f222) ===END=== 10.8.0.1 -- GET
command=listZones&response=json
2024-10-30 14:52:20,401 DEBUG [c.c.a.ApiServlet]
(qtp364604394-323:ctx-481244f3) (logid:7289069a) ===START=== 10.8.0.1 -- GET
command=listApis&response=json
2024-10-30 14:52:20,402 DEBUG [c.c.a.ApiServer] (qtp364604394-323:ctx-481244f3
ctx-9502fd34) (logid:7289069a) Expired session, missing signature, or missing
apiKey -- ignoring request. Signature: null, apiKey: null
2024-10-30 14:52:20,402 DEBUG [c.c.a.ApiServlet] (qtp364604394-323:ctx-481244f3
ctx-9502fd34) (logid:7289069a) ===END=== 10.8.0.1 -- GET
command=listApis&response=json
```
GitHub link: https://github.com/apache/cloudstack/discussions/9876
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