Hi Marty,

My guess here is that the template `13f86c22-a422-459b-90d2-450a145724b3`
from which you are creating a VM is missing on your primary storage, but
CloudStack has the information that it is there. To confirm this you can
check:
- if `13f86c22-a422-459b-90d2-450a145724b3` exist on your primary storage
- from the CloudStack DB check if the template was downloaded on your
primary storage - `select * from template_spool_ref where
local_path="13f86c22-a422-459b-90d2-450a145724b3";`
Best regards,
Slavka

On Tue, Jul 9, 2024 at 10:39 AM Wei ZHOU <[email protected]> wrote:

> Hi Marty,
>
> It looks like the issue is not caused by server capacity, but storage.
>
> 2024-07-09 06:57:20,304 DEBUG [o.a.c.s.a.AbstractStoragePoolAllocator]
> (Work-Job-Executor-4:ctx-61e43dea job-7483/job-7492 ctx-440bf369)
> (logid:c56ddd5b) ClusterScopeStoragePoolAllocator is returning [0]
> suitable storage pools [[]].
> 2024-07-09 06:57:20,306 DEBUG [o.a.c.s.a.ZoneWideStoragePoolAllocator]
> (Work-Job-Executor-4:ctx-61e43dea job-7483/job-7492 ctx-440bf369)
> (logid:c56ddd5b) Could not find any zone wide storage pool that
> matched with any of the following tags [[]].
> 2024-07-09 06:57:20,308 DEBUG [o.a.c.s.a.AbstractStoragePoolAllocator]
> (Work-Job-Executor-4:ctx-61e43dea job-7483/job-7492 ctx-440bf369)
> (logid:c56ddd5b) ZoneWideStoragePoolAllocator is returning [0]
> suitable storage pools [[]].
> 2024-07-09 06:57:20,308 DEBUG [c.c.d.DeploymentPlanningManagerImpl]
> (Work-Job-Executor-4:ctx-61e43dea job-7483/job-7492 ctx-440bf369)
> (logid:c56ddd5b) No suitable pools found for volume:
> Vol[1000|name=ROOT-598|vm=598|ROOT] under cluster: 3
> 2024-07-09 06:57:20,308 DEBUG [c.c.d.DeploymentPlanningManagerImpl]
> (Work-Job-Executor-4:ctx-61e43dea job-7483/job-7492 ctx-440bf369)
> (logid:c56ddd5b) No suitable pools found
> 2024-07-09 06:57:20,308 DEBUG [c.c.d.DeploymentPlanningManagerImpl]
> (Work-Job-Executor-4:ctx-61e43dea job-7483/job-7492 ctx-440bf369)
> (logid:c56ddd5b) No suitable storagePools found under this Cluster: 3
>
>
>
> On Tue, Jul 9, 2024 at 9:27 AM Marty Godsey <[email protected]> wrote:
> >
> > I am also getting this which is strange: Whey does it say there is not
> enough capacity.
> >
> > 2024-07-09 01:08:22,201 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) VM instance
> {"id":466,"instanceName":"v-466-VM","type":"ConsoleProxy","uuid":"94f2f2cc-15c9-41a7-a678-a9d1cd65d14a"}
> state transited from [Starting] to [Starting] with event [OperationRetry].
> VM's original host: null, new host: Host
> {"id":5,"name":"csc-n1","type":"Routing","uuid":"52950eed-9931-410e-a482-7df361b14a50"},
> host before state transition: null
> > 2024-07-09 01:08:22,214 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Hosts's actual total CPU: 193600 and CPU after applying
> overprovisioning: 387200
> > 2024-07-09 01:08:22,214 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) We are allocating VM, increasing the used capacity of this
> host:5
> > 2024-07-09 01:08:22,214 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Current Used CPU: 41400 , Free CPU:345800 ,Requested CPU:
> 500
> > 2024-07-09 01:08:22,214 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Current Used RAM: (49.00 GB) 52613349376 , Free
> RAM:(687.04 GB) 737701920768 ,Requested RAM: (1.00 GB) 1073741824
> > 2024-07-09 01:08:22,214 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) CPU STATS after allocation: for host: 5, old used: 41400,
> old reserved: 0, actual total: 193600, total with overprovisioning: 387200;
> new used:41900, reserved:0; requested cpu:500,alloc_from_last:false
> > 2024-07-09 01:08:22,214 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) RAM STATS after allocation: for host: 5, old used: (49.00
> GB) 52613349376, old reserved: (0 bytes) 0, total: (736.04 GB)
> 790315270144; new used: (50.00 GB) 53687091200, reserved: (0 bytes) 0;
> requested mem: (1.00 GB) 1073741824,alloc_from_last:false
> > 2024-07-09 01:08:22,217 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Host: 5 has cpu capability (cpu:88, speed:2200) to support
> requested CPU: 1 and requested speed: 500
> > 2024-07-09 01:08:22,217 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Checking if host: 5 has enough capacity for requested CPU:
> 500 and requested RAM: (1.00 GB) 1073741824 , cpuOverprovisioningFactor: 2.0
> > 2024-07-09 01:08:22,218 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Hosts's actual total CPU: 193600 and CPU after applying
> overprovisioning: 387200
> > 2024-07-09 01:08:22,218 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) We need to allocate to the last host again, so checking if
> there is enough reserved capacity
> > 2024-07-09 01:08:22,219 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Reserved CPU: 0 , Requested CPU: 500
> > 2024-07-09 01:08:22,219 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Reserved RAM: (0 bytes) 0 , Requested RAM: (1.00 GB)
> 1073741824
> > 2024-07-09 01:08:22,219 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) STATS: Failed to alloc resource from host: 5 reservedCpu:
> 0, requested cpu: 500, reservedMem: (0 bytes) 0, requested mem: (1.00 GB)
> 1073741824
> > 2024-07-09 01:08:22,219 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Host does not have enough reserved CPU available, cannot
> allocate to this host.
> > 2024-07-09 01:08:22,219 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Checking if host: 5 has enough capacity for requested CPU:
> 500 and requested RAM: (1.00 GB) 1073741824 , cpuOverprovisioningFactor: 2.0
> > 2024-07-09 01:08:22,220 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Hosts's actual total CPU: 193600 and CPU after applying
> overprovisioning: 387200
> > 2024-07-09 01:08:22,220 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Free CPU: 345800 , Requested CPU: 500
> > 2024-07-09 01:08:22,220 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Free RAM: (687.04 GB) 737701920768 , Requested RAM: (1.00
> GB) 1073741824
> > 2024-07-09 01:08:22,220 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Host has enough CPU and RAM available
> > 2024-07-09 01:08:22,220 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) STATS: Can alloc CPU from host: 5, used: 41400, reserved:
> 0, actual total: 193600, total with overprovisioning: 387200; requested
> cpu:500,alloc_from_last_host?:false ,considerReservedCapacity?: true
> > 2024-07-09 01:08:22,220 DEBUG [c.c.c.CapacityManagerImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) STATS: Can alloc MEM from host: 5, used: (49.00 GB)
> 52613349376, reserved: (0 bytes) 0, total: (736.04 GB) 790315270144;
> requested mem: (1.00 GB) 1073741824, alloc_from_last_host?: false ,
> considerReservedCapacity?: true
> > 2024-07-09 01:08:22,234 DEBUG [o.a.c.e.o.NetworkOrchestrator]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Network id=208 is already implemented
> > 2024-07-09 01:08:22,281 DEBUG [o.a.c.e.o.NetworkOrchestrator]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Network id=210 is already implemented
> > 2024-07-09 01:08:22,451 DEBUG [o.a.c.h.HAManagerImpl]
> (BackgroundTaskPollManager-4:ctx-3dafbb92) (logid:72e1d259) HA health check
> task is running...
> > 2024-07-09 01:08:22,527 DEBUG [c.c.n.g.ControlNetworkGuru]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Reserved NIC for v-466-VM [ipv4:169.254.17.78
> netmask:255.255.0.0 gateway:169.254.0.1]
> > 2024-07-09 01:08:22,544 DEBUG [o.a.c.e.o.NetworkOrchestrator]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Network id=209 is already implemented
> > 2024-07-09 01:08:22,564 DEBUG [c.c.d.d.DataCenterIpAddressDaoImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Releasing ip address for instance=1462
> > 2024-07-09 01:08:22,574 DEBUG [c.c.n.g.PodBasedNetworkGuru]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) Allocated a nic NicProfile
> {"broadcastUri":null,"iPv4Address":"10.61.0.91","id":1462,"reservationId":"cc4156ed-873a-4485-a9a8-ff30725ea984","vmId":466}
> for VM instance
> {"id":466,"instanceName":"v-466-VM","type":"ConsoleProxy","uuid":"94f2f2cc-15c9-41a7-a678-a9d1cd65d14a"}
> > 2024-07-09 01:08:22,608 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl]
> (Work-Job-Executor-81:ctx-db736df7 job-6013/job-6205 ctx-fa9daf4b)
> (logid:7fa21822) template 316 is already in store:6, type:Image
> >
> > From: Rohit Yadav <[email protected]>
> > Date: Tuesday, July 9, 2024 at 12:44 AM
> > To: [email protected] <[email protected]>
> > Subject: Re: Unable to create new VMs or Console Proxy
> > WARNING: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
> >
> >
> > Hi Marty,
> >
> > Can you check and ensure all your CloudStack hosts (management server,
> kvm hosts if applicable and ssvm, cpvm) are on the same version (4.19.0.2)
> & restarted post update/upgrade.
> >
> > Once you've done this, can you share your management server logs where
> you see the exceptions/errors around VM deployment. You may also want to
> check if you've any capacity issues, or using any offering that's tagged
> (host or storage tags) for which you don't have available capacity?
> >
> >
> >
> > Regards.
> >
> >
> >
> >
> > ________________________________
> > From: Marty Godsey <[email protected]>
> > Sent: Tuesday, July 9, 2024 07:29
> > To: [email protected] <[email protected]>
> > Subject: Re: Unable to create new VMs or Console Proxy
> >
> > Ok, figured, out the service offerings issues, I rebooted the database
> and it came back. I still can not create VMs.
> >
> > It is stating that the storage is suitable, but it is in avoid set. I
> have no idea why it is in avoid set since all hosts and the Cloudstack
> management server can get to it.
> >
> > Where would I check this?
> >
> > From: Marty Godsey <[email protected]>
> > Date: Monday, July 8, 2024 at 9:19 PM
> > To: [email protected] <[email protected]>
> > Subject: Unable to create new VMs or Console Proxy
> > WARNING: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
> >
> >
> > Question. All of a sudden, I cannot create new VMs, and the console
> proxy also can’t be created. As I spent the past hour looking, I have found
> that in the console, when I go to offerings for compute, disk, or system, I
> get a 404, and it says it can’t find anything for domain -1. But when I
> look in the database, I see the offerings. I took this opportunity to
> update to 4.19.0.2 since I was already on 4.19.0.1. At first I thought it
> was storage but it is not. Running VMS and secStorage and VRs are all
> running fine.
> >
> > Where should I look from here? Nothing was changed for the root domain.
>

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