Hi Wei,
Sorry yes, we are in the UK so we are in BST at the moment, all servers were
set to BST apart from the consoleproxy and secondary storage VM so I changed
those to BST.
From the management server log, I do see an error towards the bottom if that
means anything to you? I extracted this log as soon as I tried to initiate the
VNC connection.
2023-06-12 19:53:02,272 DEBUG [o.a.c.c.ConsoleAccessManagerImpl]
(qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Compose console
url:
//192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=8080&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvRr8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEgNvSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU-FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTjqidwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpKbrbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5BibkNjkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNAV_lxXrjuKI303gRW9zGtJGcebDMQiwK
2023-06-12 19:53:02,272 DEBUG [o.a.c.c.ConsoleAccessManagerImpl]
(qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Adding allowed
session: b3c67ece-9c51-4a02-ab58-ea478bf5bb85
2023-06-12 19:53:02,289 DEBUG [c.c.c.ConsoleProxyManagerImpl]
(qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Assign previous
allocated console proxy for user vm : 25
2023-06-12 19:53:02,292 DEBUG [c.c.a.t.Request] (qtp1444635922-18:ctx-1a30ae0a
ctx-e37d6838) (logid:dc5445bf) Seq 10-3000804726712303622: Sending { Cmd ,
MgmtId: 217952330057572, via: 10(v-26-VM), Ver: v1, Flags: 100011,
[{"com.cloud.agent.api.proxy.AllowConsoleAccessCommand":{"sessionUuid":"b3c67ece-9c51-4a02-ab58-ea478bf5bb85","wait":"0","bypassHostMaintenance":"false"}}]
}
2023-06-12 19:53:02,338 DEBUG [c.c.a.t.Request] (AgentManager-Handler-11:null)
(logid:) Seq 10-3000804726712303622: Processing: { Ans: , MgmtId:
217952330057572, via: 10, Ver: v1, Flags: 10,
[{"com.cloud.agent.api.UnsupportedAnswer":{"result":"false","details":"Unsupported
command issued: com.cloud.agent.api.BadCommand. Are you sure you got the
right type of server?","wait":"0","bypassHostMaintenance":"false"}}] }
2023-06-12 19:53:02,339 DEBUG [c.c.a.t.Request] (qtp1444635922-18:ctx-1a30ae0a
ctx-e37d6838) (logid:dc5445bf) Seq 10-3000804726712303622: Received: { Ans: ,
MgmtId: 217952330057572, via: 10(v-26-VM), Ver: v1, Flags: 10, {
UnsupportedAnswer } }
2023-06-12 19:53:02,339 WARN [c.c.a.m.AgentManagerImpl]
(qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Unsupported
Command: Unsupported command issued: com.cloud.agent.api.BadCommand. Are you
sure you got the right type of server?
2023-06-12 19:53:02,342 DEBUG [c.c.c.ConsoleProxyManagerImpl]
(qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Assign previous
allocated console proxy for user vm : 25
2023-06-12 19:53:02,342 DEBUG [o.a.c.c.ConsoleAccessManagerImpl]
(qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) The console URL
is:
http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=8080&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvRr8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEgNvSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU-FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTjqidwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpKbrbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5BibkNjkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNAV_lxXrjuKI303gRW9zGtJGcebDMQiwK
2023-06-12 19:53:02,343 DEBUG [c.c.a.ApiServlet] (qtp1444635922-18:ctx-1a30ae0a
ctx-e37d6838) (logid:dc5445bf) ===END=== 192.168.0.97 -- GET
virtualmachineid=90faddb0-b512-4aff-9738-084b3eecc3af&command=createConsoleEndpoint&response=json
2023-06-12 19:53:02,495 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-12:null) (logid:) SeqA 10-548: Processing Seq 10-548: {
Cmd , MgmtId: -1, via: 10, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleAccessAuthenticationCommand":{"_host":"192.168.0.34","_port":"5900","_vmId":"90faddb0-b512-4aff-9738-084b3eecc3af","_sid":"HVaYsT4NZY2UTkt4V0v2Jw","_ticket":"PhHh/6ee8L6zYHhK8UpF98iTjBRjnZopUmg4MPRnoxLgXwnHB/S5r5szHhJciyHfaBSooQPcO7x1ATNaeJs0Fw==","_isReauthenticating":"false","wait":"0","bypassHostMaintenance":"false"}}]
}
2023-06-12 19:53:02,495 DEBUG [c.c.c.AgentHookBase]
(AgentManager-Handler-12:null) (logid:) Console authentication. Ticket in url
for 192.168.0.34:5900-90faddb0-b512-4aff-9738-084b3eecc3af is
PhHh/6ee8L6zYHhK8UpF98iTjBRjnZopUmg4MPRnoxLgXwnHB/S5r5szHhJciyHfaBSooQPcO7x1ATNaeJs0Fw==
2023-06-12 19:53:02,495 DEBUG [c.c.c.AgentHookBase]
(AgentManager-Handler-12:null) (logid:) Console authentication. Ticket in 1
minute boundary for 192.168.0.34:5900-90faddb0-b512-4aff-9738-084b3eecc3af is
onJPoeQBiCFYdgeC7q5aCoDKPRGrflOdWtiS94Wg+Qt19pJou4YAEEk95Wf/YVzux6DwThAKykIKsw+ickzPMQ==
2023-06-12 19:53:02,496 ERROR [c.c.c.AgentHookBase]
(AgentManager-Handler-12:null) (logid:) Session [null] has been already used or
does not exist.
2023-06-12 19:53:02,496 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-12:null) (logid:) SeqA 10-548: Sending Seq 10-548: {
Ans: , MgmtId: 217952330057572, via: 10, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.ConsoleAccessAuthenticationAnswer":{"_success":"false","_isReauthenticating":"false","_port":"0","result":"true","wait":"0","bypassHostMaintenance":"false"}}]
}
2023-06-12 19:53:03,302 DEBUG [o.a.c.h.HAManagerImpl]
(BackgroundTaskPollManager-1:ctx-bca8ab90) (logid:e408e339) HA health check
task is running...
2023-06-12 19:53:05,638 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-14:null) (logid:) SeqA 10-549: Processing Seq 10-549: {
Cmd , MgmtId: -1, via: 10, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":"26","_loadInfo":"{
Thanks
Ian
-----Original Message-----
From: Wei ZHOU <[email protected]>
Sent: 12 June 2023 19:48
To: [email protected]
Subject: Re: NoVNC failed to connect
Hi Ian,
timesync should be ok in your environment. The CPVM uses UTC timezone, which is
different from the timezone setting of your management server (does it use BST
?)
Any errors in the management server ?
-Wei
On Mon, 12 Jun 2023 at 19:56, Ian Tobin <[email protected]> wrote:
> Hi Wei,
>
> Ive checked the systemvms and they were both set to UTC, I have run
> apt-get update and reinstalled tzdata on both and now both servers are
> reporting the correct time in BST.
>
> However, in the cloud.log, the time that its reporting the VNC
> connection is 1 hour behind than the time set on the consolevm server,
> the times below should report 18 not 17 which is a bit strange.
>
> 2023-06-12 17:43:37,210 INFO
> [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-13:null) Get
> resource request for /resource/noVNC/app/images/error.svg
> 2023-06-12 17:43:37,212 INFO
> [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-13:null) file
> does not exist/resource/noVNC/app/images/error.svg
> 2023-06-12 17:50:04,823 INFO
> [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-14:null) Get
> resource request for /resource/noVNC/vnc.html
> 2023-06-12 17:50:04,833 INFO
> [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-14:null) Sent
> file /resource/noVNC/vnc.html with content type text/html
> 2023-06-12 17:50:04,950 INFO
> [cloud.consoleproxy.ConsoleProxyNoVNCHandler] (qtp1221518490-41:null)
> Get websocket connection request from remote IP : 192.168.0.97
> 2023-06-12 17:50:05,003 WARN [cloud.consoleproxy.ConsoleProxy]
> (qtp1221518490-41:null) External authenticator failed authentication
> request for vm 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> HVaYsT4NZY2UTkt4V0v2Jw
> 2023-06-12 17:50:05,003 WARN
> [cloud.consoleproxy.ConsoleProxyNoVNCHandler] (qtp1221518490-41:null)
> Failed to create viewer due to External authenticator failed request
> for vm 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> HVaYsT4NZY2UTkt4V0v2Jw
> com.cloud.consoleproxy.AuthenticationException: External authenticator
> failed request for vm 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> HVaYsT4NZY2UTkt4V0v2Jw
> at
> com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:528)
> at
> com.cloud.consoleproxy.ConsoleProxy.getNoVncViewer(ConsoleProxy.java:562)
> at
> com.cloud.consoleproxy.ConsoleProxyNoVNCHandler.onConnect(ConsoleProxyNoVNCHandler.java:136)
> at
> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native
> Method)
> at
> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
> at
> java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> at java.base/java.lang.reflect.Method.invoke(Method.java:566)
> at
> org.eclipse.jetty.websocket.common.events.annotated.CallableMethod.call(CallableMethod.java:70)
> at
> org.eclipse.jetty.websocket.common.events.JettyAnnotatedEventDriver.onConnect(JettyAnnotatedEventDriver.java:178)
> at
> org.eclipse.jetty.websocket.common.events.AbstractEventDriver.openSession(AbstractEventDriver.java:217)
> at
> org.eclipse.jetty.websocket.common.WebSocketSession.open(WebSocketSession.java:493)
> at
> org.eclipse.jetty.websocket.common.WebSocketSession.onOpened(WebSocketSession.java:459)
> at org.eclipse.jetty.io
> .AbstractConnection.onOpened(AbstractConnection.java:213)
> at org.eclipse.jetty.io
> .AbstractConnection.onOpen(AbstractConnection.java:205)
> at org.eclipse.jetty.io
> .AbstractEndPoint.upgrade(AbstractEndPoint.java:444)
> at
> org.eclipse.jetty.server.HttpConnection.onCompleted(HttpConnection.java:412)
> at
> org.eclipse.jetty.server.HttpChannel.onCompleted(HttpChannel.java:832)
> at
> org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380)
> at
> org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
> at org.eclipse.jetty.io
> .AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
> at org.eclipse.jetty.io
> .FillInterest.fillable(FillInterest.java:105)
> at org.eclipse.jetty.io
> .ChannelEndPoint$1.run(ChannelEndPoint.java:104)
> at
> org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
> at
> org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
> at java.base/java.lang.Thread.run(Thread.java:829)
> 2023-06-12 17:50:05,019 INFO
> [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-15:null) Get
> resource request for /resource/noVNC/app/images/error.svg
> 2023-06-12 17:50:05,021 INFO
> [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-15:null) file
> does not exist/resource/noVNC/app/images/error.svg
>
> The time on the management server is correct.
>
> Do you think this is a time sync issue?
>
> Thanks
>
> Ian
>
>
>
>
>
> -----Original Message-----
> From: Wei ZHOU <[email protected]>
> Sent: 11 June 2023 19:10
> To: [email protected]
> Subject: Re: NoVNC failed to connect
>
> Yes, it could be relevant.
>
> Can you check if cpvm is time-synced with the management server ? If
> yes, can you check if there are any errors in the management-server.log ?
>
>
> -Wei
>
> On Sun, 11 Jun 2023 at 18:38, Ian Tobin <[email protected]> wrote:
>
> > Hi Wei,
> >
> > I saw this in the log
> >
> > 2023-06-11 16:35:31,083 WARN
> > [cloud.consoleproxy.ConsoleProxyNoVNCHandler] (qtpp
> > 1670543353-39:null) Failed to create viewer due to External
> > authenticator failedd request for vm
> > 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> > HVaYsT4NZY2UTkt4V00
> > v2Jw
> > com.cloud.consoleproxy.AuthenticationException: External
> > authenticator failed ree quest for vm
> > 90faddb0-b512-4aff-9738-084b3eecc3af with sid HVaYsT4NZY2UTkt4V0v2JJ
> > w
> >
> > not sure if that is relevant or not?
> >
> > Thanks
> >
> > Ian
> >
> >
> >
> > -----Original Message-----
> > From: Wei ZHOU <[email protected]>
> > Sent: 11 June 2023 17:13
> > To: [email protected]
> > Subject: Re: NoVNC failed to connect
> >
> > All looks good.
> >
> > Can you check /var/log/cloud.log in cpvm if there are some errors ?
> >
> >
> >
> > On Sunday, 11 June 2023, Ian Tobin <[email protected]> wrote:
> >
> > > Hi Wei,
> > >
> > > This is the output from consoleproxy
> > >
> > > root@v-26-VM:/etc# telnet 192.168.0.34 5900 Trying 192.168.0.34...
> > > Connected to 192.168.0.34.
> > > Escape character is '^]'.
> > > RFB 003.008
> > >
> > >
> > > Connection closed by foreign host.
> > > root@v-26-VM:/etc# telnet 192.168.0.34 5901 Trying 192.168.0.34...
> > > Connected to 192.168.0.34.
> > > Escape character is '^]'.
> > > RFB 003.008
> > >
> > > Thanks
> > >
> > > Ian
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Wei ZHOU <[email protected]>
> > > Sent: 10 June 2023 16:19
> > > To: [email protected]
> > > Subject: Re: NoVNC failed to connect
> > >
> > > Hi,
> > >
> > > Can you check in the console proxy vm if the vnc ports are reachable ?
> > >
> > > telnet 192.168.0.34 5900
> > > telnet 192.168.0.34 5901
> > >
> > > -Wei
> > >
> > >
> > > On Sat, 10 Jun 2023 at 12:33, Ian Tobin <[email protected]> wrote:
> > >
> > > > Hi Wei,
> > > >
> > > > Sorry I thought you wanted me to run inside consoleproxy.
> > > >
> > > > So on the hypervisor I can see the standard VNC ports open
> > > >
> > > > Active Internet connections (servers and established)
> > > > Proto Recv-Q Send-Q Local Address Foreign Address
> > State
> > > > tcp 0 0 127.0.0.53:53 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 0.0.0.0:41757 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 0.0.0.0:33523 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 0.0.0.0:22 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 0.0.0.0:111 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 0.0.0.0:16514 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 192.168.0.34:5900 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 0 192.168.0.34:5901 0.0.0.0:*
> > > LISTEN
> > > > tcp 0 256 192.168.0.34:22 192.168.0.97:53409
> > > > ESTABLISHED
> > > > tcp 0 0 192.168.0.34:670 192.168.0.37:2049
> > > > ESTABLISHED
> > > > tcp 0 0 192.168.0.34:34234 185.125.190.36:80
> > > > TIME_WAIT
> > > > tcp6 0 0 :::22 :::*
> > > LISTEN
> > > > tcp6 0 0 :::111 :::*
> > > LISTEN
> > > > tcp6 0 0 :::16514 :::*
> > > LISTEN
> > > > tcp6 0 0 :::43853 :::*
> > > LISTEN
> > > > tcp6 0 0 :::39889 :::*
> > > LISTEN
> > > > tcp6 0 0 192.168.0.34:47868 192.168.0.33:8250
> > > > ESTABLISHED
> > > >
> > > >
> > > >
> > > > thanks
> > > >
> > > > Ian
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: Wei ZHOU <[email protected]>
> > > > Sent: 10 June 2023 10:39
> > > > To: [email protected]
> > > > Subject: Re: NoVNC failed to connect
> > > >
> > > > Just noticed you run the commands in consoleproxy vm.
> > > > Can you please run same commands on ubuntu hosts ?
> > > >
> > > > -Wei
> > > >
> > > > On Saturday, 10 June 2023, Ian Tobin <[email protected]> wrote:
> > > >
> > > > > Hi Wei,
> > > > >
> > > > > The Hypervisor is running Ubuntu 22.04.2 LTS
> > > > >
> > > > > The Console Proxy is running Debian 11.6, ive also just
> > > > > destroyed it and let it re create but the netstat shows there
> > > > > is no VNC ports
> > > running.
> > > > >
> > > > > Thanks
> > > > >
> > > > > Ian
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Wei ZHOU <[email protected]>
> > > > > Sent: 10 June 2023 06:50
> > > > > To: [email protected]
> > > > > Subject: Re: NoVNC failed to connect
> > > > >
> > > > > Hi,
> > > > >
> > > > > What OS do you use?
> > > > >
> > > > > Normally you can find the ports listened on 5900/5901/...
> > > > > which are vnc ports of vms.
> > > > >
> > > > > -Wei
> > > > >
> > > > > On Fri, 9 Jun 2023 at 23:40, Ian Tobin <[email protected]>
> wrote:
> > > > >
> > > > > > Hi Wei,
> > > > > >
> > > > > > Sorry for the delay in coming back.
> > > > > >
> > > > > > I have got on to the console of the consoleproxy VM, when I
> > > > > > issue virsh domdisplay it say
> > > > > >
> > > > > > root@v-21-VM:~# virsh domdisplay
> > > > > > -bash: virsh: command not found
> > > > > >
> > > > > > Netstat -nat
> > > > > >
> > > > > > Active Internet connections (servers and established)
> > > > > > Proto Recv-Q Send-Q Local Address Foreign Address
> > > > State
> > > > > > tcp 0 0 0.0.0.0:8080 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:80 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 169.254.242.168:3922 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:8001 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 192.168.0.203:36154 192.168.0.33:8250
> > > > > > ESTABLISHED
> > > > > >
> > > > > > thanks
> > > > > >
> > > > > > Ian
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: Wei ZHOU <[email protected]>
> > > > > > Sent: 07 June 2023 16:33
> > > > > > To: [email protected]
> > > > > > Subject: Re: NoVNC failed to connect
> > > > > >
> > > > > > The default password for root user is "password".
> > > > > > If you use ssh, password is not required.
> > > > > >
> > > > > > -Wei
> > > > > >
> > > > > > On Wednesday, 7 June 2023, Ian Tobin <[email protected]>
> wrote:
> > > > > >
> > > > > > > Hey Wei,
> > > > > > >
> > > > > > > I can console on to the proxy VM from the KVM host, but I
> > > > > > > cannot locate the system.vm.password parameter to get the
> > > > > > > password in the UI, unless im missing something?
> > > > > > >
> > > > > > > Thanks
> > > > > > >
> > > > > > > Ian
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Ian Tobin <[email protected]>
> > > > > > > Sent: 07 June 2023 13:06
> > > > > > > To: [email protected]
> > > > > > > Subject: RE: NoVNC failed to connect
> > > > > > >
> > > > > > > Hi Wei,
> > > > > > >
> > > > > > > Thanks for the info, ill connect and report back.
> > > > > > >
> > > > > > > Thanks
> > > > > > >
> > > > > > > Ian
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Wei ZHOU <[email protected]>
> > > > > > > Sent: 07 June 2023 13:04
> > > > > > > To: [email protected]
> > > > > > > Subject: Re: NoVNC failed to connect
> > > > > > >
> > > > > > > Hi Ian,
> > > > > > >
> > > > > > > You can access the system vm via "virsh console" on the
> > > > > > > kvm host or follow
> > > > > > > https://docs.cloudstack.apache.org/en/4.18.0.0/adminguide/
> > > > > > > sy
> > > > > > > stem
> > > > > > > vm
> > > > > > > .h
> > > > > > > tm
> > > > > > > l#
> > > > > > > accessing-system-vms
> > > > > > >
> > > > > > > -Wei
> > > > > > >
> > > > > > > On Wed, 7 Jun 2023 at 13:58, Ian Tobin
> > > > > > > <[email protected]>
> > > wrote:
> > > > > > >
> > > > > > > > Hey Wei,
> > > > > > > >
> > > > > > > > Thanks for the reply.
> > > > > > > >
> > > > > > > > I think I didn’t write correctly, we can ping the
> > > > > > > > systemvm but also we cannot noVNC to the systemvms.
> > > > > > > >
> > > > > > > > Thanks
> > > > > > > >
> > > > > > > > Ian
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > Tel: +44 (0)560 367 4610
> > > > > > > > Email: [email protected] Visit us: www.tidyhosts.com
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: Wei ZHOU <[email protected]>
> > > > > > > > Sent: 07 June 2023 12:21
> > > > > > > > To: [email protected]
> > > > > > > > Subject: Re: NoVNC failed to connect
> > > > > > > >
> > > > > > > > Hi Ian,
> > > > > > > >
> > > > > > > > Can you log into the console proxy vm, and check if the
> > > > > > > > vnc port of
> > > > > > > > (any) vm is reachable ?
> > > > > > > > You can get the vnc port by command "virsh domdisplay" or
> > > > > > > > "virsh vncdisplay" on the kvm host.
> > > > > > > >
> > > > > > > > -Wei
> > > > > > > >
> > > > > > > >
> > > > > > > > On Wed, 7 Jun 2023 at 10:19, Ian Tobin
> > > > > > > > <[email protected]>
> > > > wrote:
> > > > > > > >
> > > > > > > > > Hi,
> > > > > > > > >
> > > > > > > > > We are currently testing CloudStack. We have setup with
> > > > > > > > > 3 nodes
> > > > > > > > > (KVM) and the management server.
> > > > > > > > >
> > > > > > > > > We have deployed a new instance but we are unable to
> > > > > > > > > connect to noVNC, the error just says failed to connect to
> server.
> > > > > > > > >
> > > > > > > > > We can connect to the systemvm proxy VM so unsure how to
> > > > > > > > > troubleshoot the issue.
> > > > > > > > >
> > > > > > > > > At the moment there is no certificates installed so
> > > > > > > > > everything is over http.
> > > > > > > > >
> > > > > > > > > Any ideas how we can troubleshoot this?
> > > > > > > > >
> > > > > > > > > Thanks
> > > > > > > > >
> > > > > > > > > Ian
> > > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>
