This means the MGM server cannot connect to the SSVMs.
Go to gui -> Infrastructure -> alerts and check what is being reported
there.
Also ssh to CS and check
/var/log/cloudstack/management/management-server.log for any errors or
warning messages.

>From the top of my head  without looking at the environment i can provide
the following clue:
- SSVMs have 3 internfaces:
-> local one shared with the hypervisor
-> public one in the public network
-> management one in the management network

Now when your vms are on the KVM i am not sure if the management interface
is actually working properly because from the topology showed mgm network
is on the ACS server host only.

So i assume ACS try to connect on SSVM mgm interfaces but they are not
responding.

Regards,
Jordan


On Fri, Sep 16, 2022 at 1:42 PM Granwille Strauss <[email protected]>
wrote:

> Hi Jordan
>
> Thank you. We managed to set up /28 & /29 subnet via 1 NIC on KVM host and
> /29 on Cloudstack MS.  However, we seem to have an issue with our SSVM
> agent not connecting to MS. Yesterday it was working fine and now with
> re-deployment it just does not want to connect for some reason.
>
> We have the following physical network configs in place:
>
> - shared guest network- /28 from KVM host
> - management network - /29 from Cloudstack MS host
> - public network - /29 from KVM host
>
> See attached screenshots for more details. Do you have any idea why SSVM
> would be causing this? At this time we cannot upload templates, because
> they never seem to download.
> On 9/16/22 09:55, jordan j wrote:
>
> Cloudstack MGM server needs only 1 ip that is used:
> - for users to access GUI/API
> - for Cloudstack to contact the hypervisor
>
> So the answer is yes, the larger network should go to the KVM host.
>
>
> On Fri, Sep 16, 2022 at 10:07 AM Granwille Strauss <[email protected]> 
> <[email protected]>
> wrote:
>
>
> Hi Jordan
>
> Do I understand correctly that it would be better to have bigger subnet,
> /28 on the KVM server and NOT on the Cloudstack MGMT server?
>
> The plan is to have Shared network + security group with full public IP
> space, not Private IP. Because we want to launch VPS that is publicly
> accessible.
> On 9/16/22 09:00, jordan j wrote:
>
> Hi,
>
> Should I assume that Server 1: Cloud MGMT  is where Cloudstack management
> server will be installed? so you will have one ip from 31.72.136.230/28 and
> the rest will be unusable (as the KVM host will not have access to them).
> Regarding Server 2: KVM (Plug public ip usable 5) 51.42.126.116/29  if you
> have 5 ips ,first plan reservation based on network services you want.
>
> here is what you have:
> - kvm host - requires 1 ip, probably at start or end of the range so the
> other 4 can be used in a range.
> - WIll you have a VR to provide userdata,dhcp,dns or other services? - yes
> - then you need 1 ip for it.
> - the other 3 will be for vms.
>
> Once you have the plan, install Server 1 and try the basic zone wizard.
>
> Regards,
> Jordan
>
>
> On Thu, Sep 15, 2022 at 6:41 PM [email protected] 
> <[email protected]> <[email protected]> wrote:
>
>
> Hi,
>
> We have dedicated public server, so I want to setup basic zone first,
> when I success then I create AD zone.
>
> Server 1: Cloud MGMT (Plug public ip usable 6) 31.72.136.230/28
> Server 2: KVM (Plug public ip usable 5) 51.42.126.116/29
>
> Basic Zone setup ?
>
> AD zone setup?
>
> Which public ip range can I use for vm Instance ?
>
> Please help me.
>
>
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