Hi Gary,

Can you please check the specific VM's settings - specifically the keyboard 
setting. If it is pointing to 'us' change it to 'uk'. This would however 
require you to first shutdown the VM.

Regards,
Pearl
________________________________
From: Gary Dixon <[email protected]>
Sent: Wednesday, July 27, 2022 8:42 PM
To: [email protected] <[email protected]>
Subject: FW: CPVM VNC clipboard character mapping


Hi



Has anyone seen this behaviour before ?





Gary Dixon​
Technical Consultant
T:  0161 537 4980<tel:0161%20537%204980>
W: www.quadris.co.uk
[cid:[email protected]]
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From: Gary Dixon <[email protected]>
Sent: 26 July 2022 08:57
To: [email protected]
Subject: CPVM VNC clipboard character mapping



Hi everyone



I’m sure this must have been raised before but I am struggling to find any 
recent documentation for this issue.



We have ACS 4.15.2 on Ubuntu 20.04 for mgmt. and KVM hosts and I am seeing an 
issue where if I use the console proxy VNC viewer on any of my Windows based 
instances – certain characters are mapped incorrectly



For example if I put the following characters into the clipboard :



“@|



And then ‘send’ them into a notepad file on the guest – they map to the 
following characters :

@”#



However if I type the characters directly into the open notepad file on the 
guest – they do type correctly.

So it appears that the console proxy VNC viewer clipboard is translating the 
characters as ‘US’ keyboard rather than ‘UK’ keyboard.



I have been reading this thread about CPVM non US keyboard support but it seems 
out of date now : 
https://cwiki.apache.org/confluence/display/CLOUDSTACK/Support+for+non-US+keyboards+in+Console+Proxy<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcwiki.apache.org%2Fconfluence%2Fdisplay%2FCLOUDSTACK%2FSupport%2Bfor%2Bnon-US%2Bkeyboards%2Bin%2BConsole%2BProxy&data=05%7C01%7CGary.Dixon%40quadris.co.uk%7Cc9a9cc7a70374ab7390308da6edc6913%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C1%7C637944190181732004%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Oliclbrw8Vnoeuwx9wdS1V9L91T8tifau58YMq6ROUA%3D&reserved=0>



I’m sure there will be a straight forward fix for this issue – as at the mment 
we have to be careful about what characters we use in passwords – etc as they 
currently are pasting incorrectly using the vnc viewer clipboard.



Any advice would be greatly appreciated



BR



Gary Dixon​​

Technical Consultant

T:  0161 537 4980<tel:0161%20537%204980>

W: www.quadris.co.uk<http://www.quadris.co.uk>

[cid:[email protected]]

The information contained in this e-mail from Quadris may be confidential and 
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