Yes, it looks like some permission issue from NFS side, just try to mount 
manually from the host and see. 

Regards,
Vivek Kumar

> On 08-Jul-2021, at 5:59 PM, Daniel Augusto Veronezi Salvador 
> <[email protected]> wrote:
> 
> Hello John,
> 
> 
> This mount is done by the SSVM. Does the SSVM has access to the NFS you 
> trying to use as a secondary storage?
> 
> 
> Best regards,
> 
> Daniel Salvador
> 
> 
> On 08/07/2021 08:53, John wrote:
>> We are having some issues with the latest CS 4.15.1 which we never had 
>> before.
>> 
>> We are using the following:-
>> Ubuntu 20.4
>> CS 4.15.1
>> 
>> NFS is on the same host as the KVM server.
>> We can mount the /export/secondary directory successfully from the 
>> management host.
>> But when CS tries to mount it we get this error is the management log.
>> 
>> Unable to mount XXX.XXX.XXXX:/export/secondary at 
>> /mnt/SecStorage/4891ed6e-23b4-3b63-a190-1298ce00ed8d due to mount.nfs: 
>> access denied by server while mounting XXX.XXX.XXXX:/export/secondary
>> 
>> Further, as we are using the KVM host as the NFS server do we need to 
>> install NFS on the management host as well as the KVM host ?
>> 
>> Here is some further logs which may assist.
>> 
>> 2021-07-08 11:36:48,252 DEBUG [c.c.a.t.Request] 
>> (AgentManager-Handler-9:null) (logid:) Seq 2-5813865643958599684: 
>> Processing:  { Ans: , MgmtId: 148407405838237, via: 2, Ver: v1, Flags: 110, 
>> [{"com.cloud.agent.api.Answer":{"result":"false","details":"com.cloud.utils.exception.CloudRuntimeException:
>>  GetRootDir for nfs://XX.XX.XX.XX/export/secondary 
>> <nfs://XX.XX.XX.XX/export/secondary> <http://XX.XX.XX.XX/export/secondary 
>> <http://xx.xx.xx.xx/export/secondary>> failed due to 
>> com.cloud.utils.exception.CloudRuntimeException: Unable to 
>> mountXX.XX.XX.XX:/export/secondary at 
>> /mnt/SecStorage/4891ed6e-23b4-3b63-a190-1298ce00ed8d due to mount.nfs: 
>> parsing error on 'vers=' option
>> 
>> Any tips would be helpful.
>> 
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