Figured it out.
For anyone having this issue:
Go to "ldap_trust_map" and correlate the entries with the accounts in "Account"
table.
Delete the irrelevant ones in "ldap_trust_map" and login is successful.
Regards,
Jordan
-----Original Message-----
From: Yordan Kostov <[email protected]>
Sent: Friday, May 28, 2021 4:43 PM
To: [email protected]
Subject: when removing an account linked to ldap and re-adding it, login fails
[X] This message came from outside your organization
Hey everyone,
ACD version 4.15.
I am playing with LDAP and after some tests I cannot login with
ldap account anymore.
This is what I get as error messages:
2021-05-28 15:31:40,645 INFO [o.a.c.l.LdapAuthenticator]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) user 'acstest01' is mapped
to more then one account in domain and will be disabled.
2021-05-28 15:31:40,646 DEBUG [o.a.c.s.SAML2UserAuthenticator]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) Trying SAML2 auth for user:
acstest01
2021-05-28 15:31:40,647 DEBUG [o.a.c.s.SAML2UserAuthenticator]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) Unable to find user with
acstest01 in domain 18, or user source is not SAML2
2021-05-28 15:31:40,647 DEBUG [c.c.u.AccountManagerImpl]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) Unable to authenticate user
with username acstest01 in domain 18
2021-05-28 15:31:40,647 WARN [c.c.u.AccountManagerImpl]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) Unable to find an user with
username acstest01 in domain 18
2021-05-28 15:31:40,648 DEBUG [c.c.u.AccountManagerImpl]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) User: acstest01 in domain
18 has failed to log in
2021-05-28 15:31:40,648 DEBUG [c.c.a.ApiServlet]
(qtp1026871825-26357:ctx-b5cbec02) (logid:c77c97b9) Authentication failure:
{"loginresponse":{"uuidList":[],"errorcode":531,"errortext":"Failed to
authenticate user acstest01 in domain 18; please provide valid credentials"}}
I have only 1 account mapped in that domain so from what I see
it looks like this issue here ->
https://urldefense.com/v3/__https://github.com/apache/cloudstack/issues/3661__;!!A6UyJA!wUcsBGPDJa5V-jfcXEGNQxhPCdJnumEo-mNFlnPMdDUi75-rkzTTa7A6dNOdYWqn$
Any idea what should be cleaned in the DB to allow login ?
Regards,
Jordan
<font size="2"><font color="#D8D8D8">11!</font>
