Hello Tobin,

Agent state must be in ‘UP’ state. Then it will download the default template.  
Can you just login to the system VM and check the /var/log/cloud.log. Can you 
also verify the host setting in global setting. Just click on the global 
setting and type ‘host’ in search button and enter. What do you see ? There 
should be your management IP, can you verify that ?


Vivek Kumar
Manager - Cloud & DevOps 
IndiQus Technologies
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> On 04-Apr-2020, at 1:24 AM, tobin <[email protected]> wrote:
> 
> Hi,
> 
> I've completed the instructions at
> http://docs.cloudstack.apache.org/en/latest/quickinstallationguide/qig.html
> 
> 1.
> 
> Home > Infrastructure > System VMs now displays two VMs with a "VM
> state" of "Running" and an "Agent State" of "-".
> 
> Is this normal?
> 
> 2.
> 
> If I select "New Instance" it displays no templates.
> 
> Surely the default template should be visible?
> 
> 3.
> 
> If I try to ssh into the the SSVM, I get "No route to host". It
> exists, as `virsh console s-2-VM` shows "Apache CloudStack SystemVM
> 4.11.2.0", etc.
> 
> Please advise.
> 
> Regards,
> Tobin

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