I would suspect the template is corrupted on the secondary storage. You can try disabling/enabling link clone feature and see if it works the other way. vmware.create.full.clone false
Also systemVM template might have been generated on a newer version of vSphere and not compatible with ESXi 6.5. What you can do to validate this is to manually deploy OVA that is in Secondary storage and try to spin up VM from it directly in vCenter. On 6/3/19, 5:41 PM, "Yiping Zhang" <[email protected]> wrote: Hi, list: I am struggling with deploying a new advanced zone using ACS 4.11.2.0 + vSphere 6.5 + NetApp volumes for primary and secondary storage devices. The initial setup of CS management server, seeding of systemVM template, and advanced zone deployment all went smoothly. Once I enabled the zone in web UI and the systemVM template gets copied/staged on to primary storage device. But subsequent VM creations from this template would fail with errors: 2019-06-03 18:38:15,764 INFO [c.c.h.v.m.HostMO] (DirectAgent-7:ctx-d01169cb esx-0001-a-001.example.org, job-3/job-29, cmd: CopyCommand) VM 533b6fcf3fa6301aadcc2b168f3f999a not found in host cache 2019-06-03 18:38:17,017 INFO [c.c.h.v.r.VmwareResource] (DirectAgent-4:ctx-08b54fbd esx-0001-a-001.example.org, job-3/job-29, cmd: CopyCommand) VmwareStorageProcessor and VmwareStorageSubsystemCommandHandler successfully reconfigured 2019-06-03 18:38:17,128 INFO [c.c.s.r.VmwareStorageProcessor] (DirectAgent-4:ctx-08b54fbd esx-0001-a-001.example.org, job-3/job-29, cmd: CopyCommand) creating full clone from template 2019-06-03 18:38:17,657 INFO [c.c.h.v.u.VmwareHelper] (DirectAgent-4:ctx-08b54fbd esx-0001-a-001.example.org, job-3/job-29, cmd: CopyCommand) [ignored]failed toi get message for exception: Error caused by file /vmfs/volumes/afc5e946-03bfe3c2/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk 2019-06-03 18:38:17,658 ERROR [c.c.s.r.VmwareStorageProcessor] (DirectAgent-4:ctx-08b54fbd esx-0001-a-001.example.org, job-3/job-29, cmd: CopyCommand) clone volume from base image failed due to Exception: java.lang.RuntimeException Message: Error caused by file /vmfs/volumes/afc5e946-03bfe3c2/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk If I try to create “new VM from template” (533b6fcf3fa6301aadcc2b168f3f999a) on vCenter UI manually, I will receive exactly the same error message. The name of the VMDK file in the error message is a snapshot of the base disk image, but it is not part of the original template OVA on the secondary storage. So, in the process of copying the template from secondary to primary storage, a snapshot got created and the disk became corrupted/unusable. Much later in the log file, there is another error message “failed to fetch any free public IP address” (for ssvm, I think). I don’t know if these two errors are related or if one is the root cause for the other error. The full management server log is uploaded as https://pastebin.com/c05wiQ3R Any help or insight on what went wrong here are much appreciated. Thanks Yiping
