Hi Carlos, Can you try enabling extract option of the template , deploy a VM from it and see if you can download the volume of the VM?
Regards, Prapul sriram, Cloud Architect, PSI Cloud Solutions, Psiclouds.com.On Aug 7, 2015 12:34 AM, Carlos Reategui <[email protected]> wrote: > > Hi Suneel, > > How do you do that? > > The only place I've seen with an option for enabling extract is on a > template. I have not seen that for a volume. > > thanks, > Carlos > > > On Thu, Aug 6, 2015 at 11:30 AM, Suneel <[email protected]> wrote: > > > Enable extract option in for this volume and try again. > > > > Thank you, > > Suneel Mallela. > > > > On 06-Aug-2015 11:57 pm, Carlos Reategui <[email protected]> wrote: > > > > > > ACS 4.5.1, XS 6.2, NFS > > > > > > This is what I am seeing in the logs when a user is trying to download > > the > > > root disk volume from a stopped instance belonging to the same user: > > > > > > 2015-08-06 15:28:03,512 DEBUG [c.c.a.ApiServlet] > > > (catalina-exec-20:ctx-1d2dfea5) ===START=== 10.120.36.129 -- GET > > > command=extractVolume&id=6a025997-8d91-4524-9b11-d7a853c7d976&z > > > > > oneid=6131aa58-cd59-4a84-be59-d9956225270e&mode=HTTP_DOWNLOAD&response=json&sessionkey=W9R1Ym3W3HTmqkDPiNoyPFMgtAI%3D&_=1438855101487 > > > > > 2015-08-06 15:28:03,527 DEBUG [c.c.u.AccountManagerImpl] > > > (catalina-exec-20:ctx-1d2dfea5 ctx-28c743cf) Access to > > > Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] granted to > > > Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] by DomainChecker > > > 2015-08-06 15:28:03,532 DEBUG [c.c.u.AccountManagerImpl] > > > (catalina-exec-20:ctx-1d2dfea5 ctx-28c743cf) Access to > > Vol[260|vm=167|ROOT] > > > granted to Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] by > > DomainChecker > > > 2015-08-06 15:28:03,550 INFO [o.a.c.f.j.i.AsyncJobMonitor] > > > (API-Job-Executor-16:ctx-592596ea job-5025) Add job-5025 into job > > monitoring > > > 2015-08-06 15:28:03,556 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] > > > (catalina-exec-20:ctx-1d2dfea5 ctx-28c743cf) submit async job-5025, > > > details: AsyncJobVO {id:5025, userId: 3, accountId: 3, instanceType: > > > Volume, instanceId: 260, cmd: > > > org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd, cmdInfo: > > > > > {"id":"6a025997-8d91-4524-9b11-d7a853c7d976","response":"json","sessionkey":"W9R1Ym3W3HTmqkDPiNoyPFMgtAI\u003d","ctxDetails":"{\"com.cloud.storage.Volume\":\"6a025997-8d91-4524-9b11-d7a853c7d976\",\"com.cloud.dc.DataCenter\":\"6131aa58-cd59-4a84-be59-d9956225270e\"}","cmdEventType":"VOLUME.EXTRACT","ctxUserId":"3","zoneid":"6131aa58-cd59-4a84-be59-d9956225270e","httpmethod":"GET","_":"1438855101487","uuid":"6a025997-8d91-4524-9b11-d7a853c7d976","ctxAccountId":"3","ctxStartEventId":"4221","mode":"HTTP_DOWNLOAD"}, > > > > > cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, > > > result: null, initMsid: 159090355471823, completeMsid: null, lastUpdated: > > > null, lastPolled: null, created: null} > > > 2015-08-06 15:28:03,557 DEBUG [c.c.a.ApiServlet] > > > (catalina-exec-20:ctx-1d2dfea5 ctx-28c743cf) ===END=== 10.120.36.129 -- > > > GET > > > > > command=extractVolume&id=6a025997-8d91-4524-9b11-d7a853c7d976&zoneid=6131aa58-cd59-4a84-be59-d9956225270e&mode=HTTP_DOWNLOAD&response=json&sessionkey=W9R1Ym3W3HTmqkDPiNoyPFMgtAI%3D&_=1438855101487 > > > > > 2015-08-06 15:28:03,557 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] > > > (API-Job-Executor-16:ctx-592596ea job-5025) Executing AsyncJobVO > > {id:5025, > > > userId: 3, accountId: 3, instanceType: Volume, instanceId: 260, cmd: > > > org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd, cmdInfo: > > > > > {"id":"6a025997-8d91-4524-9b11-d7a853c7d976","response":"json","sessionkey":"W9R1Ym3W3HTmqkDPiNoyPFMgtAI\u003d","ctxDetails":"{\"com.cloud.storage.Volume\":\"6a025997-8d91-4524-9b11-d7a853c7d976\",\"com.cloud.dc.DataCenter\":\"6131aa58-cd59-4a84-be59-d9956225270e\"}","cmdEventType":"VOLUME.EXTRACT","ctxUserId":"3","zoneid":"6131aa58-cd59-4a84-be59-d9956225270e","httpmethod":"GET","_":"1438855101487","uuid":"6a025997-8d91-4524-9b11- > > > > > > > d7a853c7d976","ctxAccountId":"3","ctxStartEventId":"4221","mode":"HTTP_DOWNLOAD"}, > > > > > cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, > > > result: null, initMsid: 159090355471823, completeMsid: null, lastUpdated: > > > null, lastPolled: null, created: null} > > > 2015-08-06 15:28:03,567 DEBUG [c.c.u.AccountManagerImpl] > > > (API-Job-Executor-16:ctx-592596ea job-5025 ctx-b332ae68) Access to > > > Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] granted to > > > Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] by DomainChecker > > > 2015-08-06 15:28:03,573 DEBUG [c.c.u.AccountManagerImpl] > > > (API-Job-Executor-16:ctx-592596ea job-5025 ctx-b332ae68) Access to > > > Vol[260|vm=167|ROOT] granted to > > > Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] by DomainChecker > > > 2015-08-06 15:28:03,588 DEBUG [c.c.u.AccountManagerImpl] > > > (API-Job-Executor-16:ctx-592596ea job-5025 ctx-b332ae68) Access to > > > Vol[260|vm=167|ROOT] granted to > > > Acct[53341a02-ddc6-47a9-8433-5ea22872e060-csdp] by DomainChecker > > > 2015-08-06 15:28:03,602 ERROR [c.c.a.ApiAsyncJobDispatcher] > > > (API-Job-Executor-16:ctx-592596ea job-5025) Unexpected exception while > > > executing org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd > > > com.cloud.exception.PermissionDeniedException: The volume with specified > > > volumeId is not allowed to be extracted > > > at > > > > > com.cloud.storage.VolumeApiServiceImpl.extractVolume(VolumeApiServiceImpl.java:2058) > > > > > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > > > at > > > > > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) > > > > > at > > > > > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > > > > > at java.lang.reflect.Method.invoke(Method.java:606) > > > at > > > > > org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) > > > > > at > > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) > > > > > at > > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) > > > > > at > > > > > org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:106) > > > > > at > > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) > > > > > at > > > > > com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:51) > > > > > at > > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) > > > > > at > > > > > org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) > > > > > at > > > > > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) > > > > > at > > > > > org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) > > > > > at com.sun.proxy.$Proxy185.extractVolume(Unknown Source) > > > at > > > > > org.apache.cloudstack.api.command.user.volume.ExtractVolumeCmd.execute(ExtractVolumeCmd.java:137) > > > > > at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:141) > > > at > > > > > com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:108) > > > at > > > > > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:537) > > > > > at > > > > > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) > > > > > at > > > > > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) > > > > > at > > > > > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) > > > > > at > > > > > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) > > > > > at > > > > > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) > > > > > at > > > > > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:494) > > > > > at > > > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > > > at java.util.concurrent.FutureTask.run(FutureTask.java:262) > > > at > > > > > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) > > > > > at > > > > > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > > > > > at java.lang.Thread.run(Thread.java:745) > > > 2015-08-06 15:28:03,604 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] > > > (API-Job-Executor-16:ctx-592596ea job-5025) Complete async job-5025, > > > jobStatus: FAILED, resultCode: 530, result: > > > > > org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"The > > > > > volume with specified volumeId is not allowed to be extracted"} > > > > > > Anyone have any ideas what the problem might be? > > > > > > If I try from the admin account I get an error notification saying > > download > > > failure in the UI but if I look in the logs it claims it succeeded. If I > > > try to download from the link it provided in the logs the download starts > > > just fine. > > > > > > thoughts? > > > > > > thanks, > > > Carlos > >
