Özhan,
I think you should give a discount to community not being answered your
questions during middle of summer :)
While I do agree with Ilya regarding support vendor selection, there is
one important question to answer -"What is customer product to support"?
Cloudstack itself is platform and to become a product there should be some
bundle of items (like CS itself, hypervisors, network devices, storage)
properly configured. Take Citrix, for instance. It offers specific version of
Cloudstack together with XenServer hypervisor. Don't know whether they offer CS
over KVM, hyper-V or VmWare, but I can hardly imagine any company can offer
"whatever CS can do". Cloudstack is changing rapidly and has too many
variations. We have discussed here LTS edition of Cloudstack that will make
support tasks much easier. It also be nice to have "best practices" examples at
documentation in order to minimize configuration mistakes. It is hard to offer
something specific while you can offer anything :)
Vadim.
-----Original Message-----
From: Özhan Rüzgar Karaman [mailto:[email protected]]
Sent: Wednesday, July 29, 2015 9:42 AM
To: [email protected]
Subject: Re: Cloudstack support
Hi;
I agree with Ilya, list contribution for supportive firms are really important,
this month i asked 3 questions to this list but i could not find any suitable
answer :(
Thanks
Özhan
On Tue, Jul 28, 2015 at 6:59 PM, Ron Wheeler <[email protected]
> wrote:
> In fact, this is just the kind of topic that many forum participants
> find most motivating;-)
>
> On 28/07/2015 11:53 AM, Nick Brody wrote:
>
>> dont worry about being not in topic
>>
>> On Thu, Jul 23, 2015 at 11:04 AM, Suneel <[email protected]> wrote:
>>
>> Dear Orlando,
>>>
>>> Please visit www.axiomio.com. They are providing cloudstack support.
>>>
>>> Thank you,
>>> Suneel Mallela.
>>>
>>> On 23-Jul-2015 11:07 pm, Orlando Sánchez
>>> <[email protected]>
>>> wrote:
>>>
>>>> Hello Everybody,
>>>>
>>>> I am sorry for the off topic but I am not sure where could I get
>>>>
>>> information about the following. We have a cloudstack infrastructure
>>> in our company running 4.1, unfortunately our senior engineer left
>>> and we need external support to help us with level 3 support. Is
>>> there any company who could provide us this service?
>>>
>>>> Again I am sorry for the off topic, I hope anybody could help us.
>>>>
>>>> Regards,
>>>>
>>>> Orlando Sánchez
>>>> IT Director
>>>> [email protected]
>>>>
>>>>
>>>>
>
> --
> Ron Wheeler
> President
> Artifact Software Inc
> email: [email protected]
> skype: ronaldmwheeler
> phone: 866-970-2435, ext 102
>
>
