Is your CPVM time in sync with management server time? Regards, Anshul
On 13-Mar-2015, at 4:03 pm, Sonali Jadhav <[email protected]<mailto:[email protected]>> wrote: Hello, I have two management servers. Problem is I am able to connect VM consoles from one and from another I can't, it gives access denied error. I checked CPVM logs, 2015-03-13 08:00:40,087 DEBUG [cloud.consoleproxy.ConsoleProxyGCThread] (Console Proxy GC Thread:null) Report load change : { "connections": [] } 2015-03-13 08:00:40,177 DEBUG [cloud.agent.Agent] (Agent-Handler-1:null) Received response: Seq 2-1517: { Ans: , MgmtId: 59778234354585, via: 2, Ver: v1, Flags: 100010, [{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] } 2015-03-13 08:00:45,087 DEBUG [cloud.consoleproxy.ConsoleProxyGCThread] (Console Proxy GC Thread:null) connMap={} 2015-03-13 08:00:48,105 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-2973:null) decode token. host: 172.16.5.199 2015-03-13 08:00:48,106 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-2973:null) decode token. port: -1 2015-03-13 08:00:48,106 DEBUG [cloud.consoleproxy.ConsoleProxyHttpHandlerHelper] (Thread-2973:null) decode token. tag: b4bc2a41-cd4a-4ba1-9702-03f8f2ccd103 2015-03-13 08:00:48,111 DEBUG [cloud.agent.Agent] (Agent-Handler-2:null) Received response: Seq 2-1518: { Ans: , MgmtId: 59778234354585, via: 2, Ver: v1, Flags: 100010, [{"com.cloud.agent.api.ConsoleAccessAuthenticationAnswer":{"_success":false,"_isReauthenticating":false,"_port":0,"result":true,"wait":0}}] } 2015-03-13 08:00:48,111 WARN [cloud.consoleproxy.ConsoleProxy] (Thread-2973:null) External authenticator failed authencation request for vm b4bc2a41-cd4a-4ba1-9702-03f8f2ccd103 with sid 87cc6b6ea219c47e 2015-03-13 08:00:48,112 WARN [cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-2973:null) Failed to create viewer due to External authenticator failed request for vm b4bc2a41-cd4a-4ba1-9702-03f8f2ccd103 with sid 87cc6b6ea219c47e com.cloud.consoleproxy.AuthenticationException: External authenticator failed request for vm b4bc2a41-cd4a-4ba1-9702-03f8f2ccd103 with sid 87cc6b6ea219c47e at com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:511) at com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:444) at com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:138) at com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:49) at com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) at sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:83) at com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80) at sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:677) at com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) at sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:649) at java.lang.Thread.run(Thread.java:745) 2015-03-13 08:00:50,088 DEBUG [cloud.consoleproxy.ConsoleProxyGCThread] (Console Proxy GC Thread:null) connMap={} 2015-03-13 08:00:50,088 DEBUG [resource.consoleproxy.ConsoleProxyResource] (Console Proxy GC Thread:null) Report proxy load info, proxy : 1, load: { "connections": [] } 2015-03-13 08:00:50,088 DEBUG [cloud.consoleproxy.ConsoleProxyGCThread] (Console Proxy GC Thread:null) Report load change : { "connections": [] } 2015-03-13 08:00:50,180 DEBUG [cloud.agent.Agent] (Agent-Handler-3:null) Received response: Seq 2-1519: { Ans: , MgmtId: 59778234354585, via: 2, Ver: v1, Flags: 100010, [{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] } What is wrong here? /Sonali
