Share the output of the following SQL query/s:

select * from account where account_name='client_1_1'\G
select * from networks where uuid='626ee136-933c-4bca-9084-fc0691f2ff81'\G

-----Original Message-----
From: Mohammad Rastgoo [mailto:[email protected]] 
Sent: Monday, January 05, 2015 1:53 PM
To: [email protected]
Subject: Re: API error

Hi,

Thanks again.

here is the API log:

http://pastebin.com/Fdx3mPK2

seems there is communication back and forth between HB and ACS.

I appreciate any help with the log please.

Thanks

On Mon, Jan 5, 2015 at 1:41 PM, Somesh Naidu <[email protected]>
wrote:

> I am sorry, I am not familiar with "hostbill" but a quick look up on the
> internet tells me that this is a billing software module that would, I
> guess, consume raw usage data from ACS (of course via ACS API).
>
> So if I understand it correct, you say you are trying to create a VM via a
> hostbill API call?
>
> Irrespective of whether above is true or not, I believe the create VM is
> eventually being executed by ACS. If that's the case then it would help
> looking up the management-server.log (and/or apilog.log) to get more
> details of what is failing. Are you familiar with these logs?
>
> -----Original Message-----
> From: Mohammad Rastgoo [mailto:[email protected]]
> Sent: Monday, January 05, 2015 1:04 PM
> To: [email protected]
> Subject: Re: API error
>
> Thanks for you reply.
>
> Hypervisor is KVM.
> I'm creating a VM. Unfortunately hostbill module is encoded so I cannot see
> anything at hostbill end. is there any API log in hostbill that I can
> see/paste the API calls here?
>
> Thanks
>
>
> On Mon, Jan 5, 2015 at 12:54 PM, Somesh Naidu <[email protected]>
> wrote:
>
> > Can we get more details. As a start, what API call are we talking about
> > here and what hypervisor?
> >
> > -----Original Message-----
> > From: Mohammad Rastgoo [mailto:[email protected]]
> > Sent: Monday, January 05, 2015 12:48 PM
> > To: [email protected]
> > Subject: API error
> >
> > Hi,
> >
> > I'm not sure if this is related to CS or not. Thanks in advance for all
> the
> > help and advice.
> >
> > Setup: 4.4.2 on Centos 6.6 64bit
> > External Secondary Storage: NFS
> > Local Primary on identical hosts.
> >
> > API error that we get:
> >
> > Unable to use network with id= 626ee136-933c-4bca-9084-fc0691f2ff81,
> > permission denied.
> >
> > We are using hostbill if it matters.
> >
> > --
> > Mohammad Rastgoo
> >
>



-- 
Mohammad Rastgoo
Founder & CEO

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