Glad to hear you got it sorted, and thanks for sharing how, it really helps 
when we share what went wrong and how we fixed it.

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

[email protected]


-----Original Message-----
From: Tim Schultheiss [mailto:[email protected]]
Sent: 02 July 2013 13:14
To: [email protected]
Subject: RE: Unable to register Templates or ISOs

I ran the SSVM check script, and found that the SSVM was not able to hit port 
8250 on the management server.  I found that the management network's gateway 
was set for the local network, and the SSVM did not have a route to the PPTP 
gateway. I set the gateway of the management server to the PPTP gateway and 
deleted the SSVM.

I tried uploading a file and got a status stating that the storage was timing 
out. I checked the two NFS servers, and found that the NFS service had stopped 
on our second server. I started it and now everything is running.

Thank you Geoff and Prasana for the help.

-----Original Message-----

From: Geoff Higginbottom [mailto:[email protected]]
Sent: Saturday, June 29, 2013 7:56 AM
To: <[email protected]>; Tim Schultheiss
Subject: Re: Unable to register Templates or ISOs

Are you using the Storage Network and if so have you assigned a VLAN?

It's possible that the storage VLAN is not configured correctly on the switches 
in the new location.

Regards

Geoff Higginbottom
CTO / Cloud Architect

D: +44 20 3603 0542<tel:+442036030542> | S: +44 20 3603 
0540<tel:+442036030540>| M: +447968161581<tel:+447968161581>

[email protected]<mailto:[email protected]>
|www.shapeblue.com |
|Twitter:@shapeblue<https://twitter.com/#!/shapeblue>

ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS


On 29 Jun 2013, at 04:32, "Tim Schultheiss"
<[email protected]<mailto:[email protected]>> wrote:



Hi all,
I'm looking for help once again.

I have a zone with XenServer 6.1 hosts that were configured locally before 
being disconnected and sent to a remote site and reconnected.
Now I cannot import anything to the secondary storage in this zone. I checked 
the logs and saw that it said that my two secondary storage shares have no 
storage hosts. I have restarted the SSVM, deleted both it and the Console 
Proxy, and verified that they were remade.
I can create instances from any templates already imported.
The status of any template or ISO created is blank, and if I attempt to copy 
one over from another zone, it fails as well.

If you can provide any insight, I'd be grateful.


Here's what the log says:
2013-06-28 14:21:45,987 DEBUG [cloud.api.ApiServlet]
(catalina-exec-23:null) ===START===  74.122.165.4 -- GET
command=registerIso&response=json&sessionkey=H4EadP%2Bc8GKR0Ym224FWLav13Tw%3
D&name=CentOS+6.4+Minimal&displayText=CentOS+6.4+Minimal&url=http%3A%2F%2Fmi
rrors.vpsnoc.com<http://2Fmirrors.vpsnoc.com>%2FCentOS%2F6%2Fisos%2Fx86_642F
CentOS-6.4-x86_64-minimal.iso&zoneid=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&is
extractable=false&bootable=true&osTypeId=63d22a42-d9a9-11e2-a93bb6bd483074cc
&ispublic=false&isfeatured=false&_=1372443705867
2013-06-28 14:21:46,225 WARN
[storage.download.DownloadMonitorImpl] (catalina-exec-23:null) There is no 
secondary storage VM for secondary storage host 
nfs://10.147.36.75/export/secondary
2013-06-28 14:21:46,325 DEBUG [cloud.api.ApiServlet]
(catalina-exec-23:null) ===END===  74.122.165.4 -- GET
command=registerIso&response=json&sessionkey=H4EadP%2Bc8GKR0Ym224FWLav13Tw%3
D&name=CentOS+6.4+Minimal&displayText=CentOS+6.4+Minimal&url=http%3A%2F%2Fmi
rrors.vpsnoc.com<http://2Fmirrors.vpsnoc.com>%2FCentOS%2F6%2Fisos%2Fx86_642F
CentOS-6.4-x86_64-minimal.iso&zoneid=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&is
extractable=false&bootable=true&osTypeId=63d22a42-d9a9-11e2-a93bb6bd483074cc
&ispublic=false&isfeatured=false&_=1372443705867
2013-06-28 14:21:50,298 DEBUG [cloud.api.ApiServlet]
(catalina-exec-14:null) ===START===  74.122.165.4 -- GET 
command=listIsos&isofilter=self&id=c15d09b3-3f0e-465d-b109-e3928773160a&zone
id=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&response=json&sessionkey=H4EadP%2Bc8
GKR0Ym224FWLav13Tw%3D&_=1372443710245
2013-06-28 14:21:50,374 DEBUG [cloud.api.ApiServlet]
(catalina-exec-14:null) ===END===  74.122.165.4 -- GET 
command=listIsos&isofilter=self&id=c15d09b3-3f0e-465d-b109-e3928773160a&zone
id=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&response=json&sessionkey=H4EadP%2Bc8
GKR0Ym224FWLav13Tw%3D&_=1372443710245
2013-06-28 14:22:00,453 DEBUG
[storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null) Zone 10 is 
ready to launch secondary storage VM
2013-06-28 14:22:01,218 DEBUG
[cloud.consoleproxy.ConsoleProxyManagerImpl] (consoleproxy-1:null) Zone 10 is 
ready to launch console proxy
2013-06-28 14:22:02,237 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 routers to update status.
2013-06-28 14:22:02,242 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 networks to update RvR status.
2013-06-28 14:22:02,344 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 routers to update status.
2013-06-28 14:22:02,349 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 networks to update RvR status.
2013-06-28 14:22:03,252 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) VmStatsCollector is running...
2013-06-28 14:22:03,295 DEBUG
[agent.manager.ClusteredAgentAttache] (StatsCollector-2:null) Seq
26-927141969:
Forwarding null to 147455086999471
2013-06-28 14:22:04,256 DEBUG [agent.transport.Request]
(StatsCollector-2:null) Seq 26-927141969: Received:  { Ans: , MgmtId:
227165843378938, via: 26, Ver: v1, Flags: 10, {GetVmStatsAnswer } }
2013-06-28 14:22:04,282 DEBUG
[agent.manager.ClusteredAgentAttache] (StatsCollector-2:null) Seq
27-1832978880: Forwarding null to 147455086999471
2013-06-28 14:22:05,365 DEBUG [agent.transport.Request]
(StatsCollector-2:null) Seq 27-1832978880: Received:  { Ans: , MgmtId:
227165843378938, via: 27, Ver: v1, Flags: 10, {GetVmStatsAnswer } }
2013-06-28 14:22:18,465 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) StorageCollector is running...
2013-06-28 14:22:18,476 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) There is no secondary storage VM for secondary storage 
host nfs://10.147.36.75/export/secondary
2013-06-28 14:22:18,480 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) There is no secondary storage VM for secondary storage 
host nfs://10.147.36.76/export/secondary
2013-06-28 14:22:18,501 DEBUG [agent.manager.ClusteredAgentAttache]
(StatsCollector-2:null) Seq 26-927141970: Forwarding null to 147455086999471

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This email and any attachments to it may be confidential and are intended 
solely for the use of the individual to whom it is addressed. Any views or 
opinions expressed are solely those of the author and do not necessarily 
represent those of Shape Blue Ltd or related companies. If you are not the 
intended recipient of this email, you must neither take any action based upon 
its contents, nor copy or show it to anyone. Please contact the sender if you 
believe you have received this email in error. Shape Blue Ltd is a company 
incorporated in England & Wales. ShapeBlue Services India LLP is operated under 
license from Shape Blue Ltd. ShapeBlue is a registered trademark.

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