Something in your environment is preventing the lookup.  Using google's NS, 
resolution works fine:

$ host download.cloud.com 8.8.8.8
Using domain server:
Name: 8.8.8.8
Address: 8.8.8.8#53
Aliases: 

download.cloud.com is an alias for download.cloud.com.s3.amazonaws.com.
download.cloud.com.s3.amazonaws.com is an alias for 
s3-directional-w.amazonaws.com.
s3-directional-w.amazonaws.com is an alias for 
s3-directional-w.a-geo.amazonaws.com.
s3-directional-w.a-geo.amazonaws.com is an alias for s3-2-w.amazonaws.com.
s3-2-w.amazonaws.com has address 207.171.185.201


On Apr 13, 2013, at 3:41 PM, Warren Nicholson <[email protected]> 
wrote:

> OK, I'm in.
> 
> When I run SSVM health check I get an error, cannot resolve
> Download.cloud.com
> 
> I'm using google (8.8.8.8) for the domain server.
> 
> Should I be using something else?
> 
> Warren 
> 
> -----Original Message-----
> From: Nikita Gubenko [mailto:[email protected]] 
> Sent: Saturday, April 13, 2013 4:32 PM
> To: [email protected]
> Subject: Re: SSVM login
> 
> man :) You have to replace this with ip you can find in your control panel.
> 
> 
> On Sun, Apr 14, 2013 at 1:29 AM, Warren Nicholson <
> [email protected]> wrote:
> 
>> Doesn't work.
>> 
>> I get
>> 
>> ssh: ssvm_link_local_ip: Name or service not known
>> 
>> -----Original Message-----
>> From: Nikita Gubenko [mailto:[email protected]]
>> Sent: Saturday, April 13, 2013 4:16 PM
>> To: [email protected]
>> Subject: Re: SSVM login
>> 
>> ssh root@ssvm_link_local_ip -p 3922 -i /root/.ssh/id_rsa.cloud
>> 
>> 
>> On Sun, Apr 14, 2013 at 1:14 AM, Warren Nicholson < 
>> [email protected]> wrote:
>> 
>>> What is the SSVM login?
>>> 
>>> 
>>> 
>>> Warren
>>> 
>>> 
>> 
>> 
>> --
>> Best Regards, Nikita Gubenko
>> 
>> 
> 
> 
> --
> Best Regards, Nikita Gubenko
> 

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