Hello,

The only other logs (mqtt messages on the server) show this :
10:30:45 remove/ID:airprotec-cta-41267-1635489094200-3:8407/03200646/Connection
10:30:46 add/ID:airprotec-cta-41267-1635489094200-3:8410/03200646/Connection
10:30:46 remove/ID:airprotec-cta-41267-1635489094200-3:8410/03200646/Connection

Yes, the client restarts after 2 hours without connection and the same event happens but not always.

The clients try to reconnect, the broker has just restarted.

We cannot reproduce the problem on our dev server with minimal setup.

We actually analyse the TCP connexion : the clients use the source port 1883 and the timeout between a CONNECT command and CONNACK is 1 second. Can this settings be the cause of our problems?

Regards

Guillaume Cripiau

Le 02-11-21 à 12:45, Tim Bain a écrit :
These are broker logs, or client logs? Whichever it is, what's in the other
process's logs at the same time?

You said that reconnecting isn't possible for hours after this happens. Do
you see the same messages in the logs for that whole time?

At the time this happens, what are the client(s) and the broker doing?

Can you reproduce the problem reliably in a minimal setup (just one or two
clients, minimal time and message load)?

Tim

On Tue, Nov 2, 2021, 5:19 AM Guillaume Cripiau <
guillaume.crip...@murprogroup.com> wrote:

Hello,

We need support. Many devices disconnect for no apparent reason and
cannot reconnect after several days. Could you help us solve this
problem? Here is an example in the logs :

2021-11-02 10:30:44,413 | WARN  | Transport Connection to:
tcp://62.83.10.35:1024 failed |
org.apache.activemq.broker.TransportConnection.Transport | Async
Exception Handler | localhost            | |
java.io.IOException: Connection reset
     at

org.apache.activemq.util.IOExceptionSupport.create(IOExceptionSupport.java:46)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTTransportFilter.oneway(MQTTTransportFilter.java:83)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTInactivityMonitor.doOnewaySend(MQTTInactivityMonitor.java:185)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTInactivityMonitor.oneway(MQTTInactivityMonitor.java:174)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.MutexTransport.oneway(MutexTransport.java:68)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.broker.TransportConnection.dispatch(TransportConnection.java:1485)[activemq-broker-5.16.3.jar:5.16.3]
     at

org.apache.activemq.broker.TransportConnection.processDispatch(TransportConnection.java:982)[activemq-broker-5.16.3.jar:5.16.3]
     at

org.apache.activemq.broker.TransportConnection.iterate(TransportConnection.java:1033)[activemq-broker-5.16.3.jar:5.16.3]
     at

org.apache.activemq.thread.PooledTaskRunner.runTask(PooledTaskRunner.java:133)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.thread.PooledTaskRunner$1.run(PooledTaskRunner.java:48)[activemq-client-5.16.3.jar:5.16.3]
     at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown
Source)[:1.8.0_211]
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown
Source)[:1.8.0_211]
     at java.lang.Thread.run(Unknown Source)[:1.8.0_211]
2021-11-02 10:30:46,359 | WARN  | Transport Connection to:
tcp://62.83.10.35:35598 failed |
org.apache.activemq.broker.TransportConnection.Transport | ActiveMQ
Transport: tcp:///62.83.10.35:35598@1883 | localhost            | |
org.apache.activemq.transport.mqtt.MQTTProtocolException: Already
connected.
     at

org.apache.activemq.transport.mqtt.MQTTProtocolConverter.onMQTTConnect(MQTTProtocolConverter.java:239)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTProtocolConverter.onMQTTCommand(MQTTProtocolConverter.java:204)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTTransportFilter.onCommand(MQTTTransportFilter.java:94)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.TransportSupport.doConsume(TransportSupport.java:83)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.tcp.TcpTransport.doRun(TcpTransport.java:233)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.tcp.TcpTransport.run(TcpTransport.java:215)[activemq-client-5.16.3.jar:5.16.3]
     at java.lang.Thread.run(Unknown Source)[:1.8.0_211]
2021-11-02 10:31:19,226 | WARN  | Transport Connection to:
tcp://62.83.10.35:3000 failed |
org.apache.activemq.broker.TransportConnection.Transport | ActiveMQ
Transport: tcp:///62.83.10.35:3000@1883 | localhost            | |
org.apache.activemq.transport.mqtt.MQTTProtocolException: Not connected.
     at

org.apache.activemq.transport.mqtt.MQTTProtocolConverter.checkConnected(MQTTProtocolConverter.java:736)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTProtocolConverter.onSubscribe(MQTTProtocolConverter.java:377)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTProtocolConverter.onMQTTCommand(MQTTProtocolConverter.java:212)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.mqtt.MQTTTransportFilter.onCommand(MQTTTransportFilter.java:94)[activemq-mqtt-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.TransportSupport.doConsume(TransportSupport.java:83)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.tcp.TcpTransport.doRun(TcpTransport.java:233)[activemq-client-5.16.3.jar:5.16.3]
     at

org.apache.activemq.transport.tcp.TcpTransport.run(TcpTransport.java:215)[activemq-client-5.16.3.jar:5.16.3]
     at java.lang.Thread.run(Unknown Source)[:1.8.0_211]
Regards

Guillaume Cripiau

Reply via email to