The people who installed your broker left the default configuration
untouched.

I can't stress how important it is to tune AMQ in accordance with your
functional scenarios, messaging patterns, infrastructure and QoS
requirements. Otherwise, you're prone to experience issues like hung
producers, stuck queues, etc. because the default configuration is a
headache and not suitable for development nor production.

For starters, producer flow control (PFC) is enabled with a very low limit
of 1mb.

I suggest you read up around the AMQ site on PFC, system limits, slow
subscribers and cursors to get a better insight. Adjusting these is
straightforward and yield quick wins.

Also, post a thread dump the next time, as someone else already said.

Regards,
Raúl.
On 8 Feb 2013 16:58, "Donald Masanz" <don.mas...@carters.com> wrote:

> I believe this is the file you are asking about.  I added a .txt extension
> so it would go thru our firewalls.
>
> From: Gaurav Sharma [via ActiveMQ] [mailto:
> ml-node+s2283324n4662994...@n4.nabble.com]
> Sent: Thursday, February 07, 2013 11:13 AM
> To: Masanz, Don
> Subject: Re: Stuck Messages
>
> Aah, I see. So, a good place to start is:
> http://activemq.apache.org/performance-tuning.html
>
> AMQ is a non-trivial distributed system and infrastructure building block.
> So, like any such system, it needs to be tuned and configured for your
> needs and it is highly configurable and flexible.
> As you are reading the perf page, pull out your activemq.xml from the
> installed edi system - mask hosts/ports/passwds and post it on here. Your
> broker seems to be running low on system resources.
>
> On Feb 7, 2013, at 9:00, Donald Masanz <[hidden
> email]</user/SendEmail.jtp?type=node&node=4662994&i=0>> wrote:
>
> > Do you have any document available on MQ.  We had this installed in
> August of 2011, they installed MQ as part of our EDI software.  I am the
> ADMIN, but no one in our staff has actually ever done any set up or
> configurations.  It was all done for us.  Therefore when you mention all
> these options, I really don't have much of a clue what you are talking
> about.
> >
> >
> > From: Gaurav Sharma [via ActiveMQ] [mailto:[hidden
> email]</user/SendEmail.jtp?type=node&node=4662994&i=1>]
> > Sent: Thursday, February 07, 2013 10:57 AM
> > To: Masanz, Don
> > Subject: Re: Stuck Messages
> >
> > Forgot to mention - since you know what queues and topics have fast
> consumers that can keep up with producers, you can always setup nagios
> alerts (warn/critical) on 'Pending Messages'. I use my broker liveness
> monitor daemon that periodically performs synthetic transactions against
> the broker so I can auto-markdown bad apple broker nodes on the client side.
> >
> > On Feb 7, 2013, at 8:40, Gaurav Sharma <[hidden
> email]</user/SendEmail.jtp?type=node&node=4662992&i=0>> wrote:
> >
> >> Folks - when you notice the broker in a 'stuck' state, please take a
> thread and heap dump before killing the broker process and share with devs
> on here.
> >>
> >> Also:
> >> 1. What broker topology are you using?
> >> 2. How many producers/consumers?
> >> 3. Are you pooling connections, producers, sessions?
> >> 4. How large are your messages?
> >> 5. How many concurrent connections? What is the rate of message flow
> /second?
> >> 6. Are messages persistent and if so, what store?
> >> 7. What are your system/memory usage settings? How much heap and RAM on
> brokers and on clients?
> >> 8. What is the prefetch size?
> >> 9. How are you using the broker - what role is it playing in your
> system? Using queues, topics, both?
> >> 10. Have you monitored GC activity on clients and brokers?
> >> 11. What amq transport are you using and via what client?
> >>
> >> There might be more than one factors at play here. Very curious how
> restarts are 'fixing' the problem.
> >>
> >> On Feb 7, 2013, at 8:18, Donald Masanz <[hidden
> email]</user/SendEmail.jtp?type=node&node=4662992&i=1>> wrote:
> >>
> >>> I took your advice this morning when I noticed that MQ had hung up and
> was able to keep my application running while I restarted MQ.  Great tip.
>  Do you have a process that monitors MQ and notifies you if it stops
> processing, or do you have to do a manual check?
> >>>
> >>> From: tetoconsusport [via ActiveMQ] [mailto:[hidden
> email]</user/SendEmail.jtp?type=node&node=4662992&i=2>]
> >>> Sent: Wednesday, February 06, 2013 4:52 PM
> >>> To: Masanz, Don
> >>> Subject: Re: Stuck Messages
> >>>
> >>> Did you find a solution for this? We are running activemq 5.7 and have
> had this issue as well. If we restart activemq everything works however, we
> have not been able to find the root cause.
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