Can you share version of OM and KMS you are using? DATA_DIR is located inside OM by default (webapps/openmeetings/data) You have to pass DATA_DIR to run script if you would like to change it
for example at this [1] line :) [1] https://github.com/apache/openmeetings/blob/master/openmeetings-server/src/main/assembly/scripts/openmeetings.service#L33 On Sat, 22 Apr 2023 at 08:23, Ali Alhaidary <ali.alhaid...@the5stars.org> wrote: > Then the first place to look at is the log file for errors. > > Ali > On 4/21/23 11:21 PM, Online Use via user wrote: > > No it's doesn't show any messages. In a previous installation I used to > see the blue and red messages reporting success or failure of media server > connection, but in this new installation it seems not able to reach the > media server, although I'm sure KMS is installed and running. Even when I > click the mic and camera icons it doesn't show any messages, just changes > the icon. (by the way, there is a bug that the mic icon doesn't change on > unless the camera is on, not sure if this is related to the icon image only > or the mic function istelf, not able to test yet). > > I tried to invite a user and I joined the meeting from another device, but > couldn't hear any voice or see anything screen sharing either. > > Any ideas what can be the problem? > > > > بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary > <ali.alhaid...@the5stars.org> <ali.alhaid...@the5stars.org> كتب: > > > Do you see the blue 'Media server connected' message when activating the > mic or the camera before recording? > > Ali > On 4/21/23 8:25 AM, Online Use via user wrote: > > This is what I see when I click the yellow triangle: > > > [image: صورة مضمنة] > > > بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use > <foronlineuseem...@yahoo.com> <foronlineuseem...@yahoo.com> كتب: > > > Excuse me, I found the om_data file created, with permisson 755, but > nothing inside. > > > بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use > <foronlineuseem...@yahoo.com> <foronlineuseem...@yahoo.com> كتب: > > > Hello, > > I checked and found that the /opt/om_data is not created in the first > place > > It can be a permission issue, so I want to move this dir under the user > directory. How can I do that after Kurento is already installed with this > setting? I may remove it and install again, can you tell me how to do that? > or simply to run the installation command again with the new path for the > om_data folder? > > > > بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik > <solomax...@gmail.com> <solomax...@gmail.com> كتب: > > > You can click this yellow triangle and you will see the detailed log > with paths :) > > Usually the problem is caused by the fact KMS and OM are started using > different users > and DATA dir permissions are wrong ... > > On Mon, 17 Apr 2023 at 23:53, Online Use via user > <user@openmeetings.apache.org> wrote: > > > > Hello, > > > > I have successfully installed and started to use the OM system, and I > tried to test screen sharing and recording, it didn't show any errors, but > trying to play the recording I found a yellow triangle with error message > recording file not found. > > > > It seems to me a file permission issue, but which path? > > > > Thanks. > > > > > -- > Best regards, > Maxim > > -- Best regards, Maxim