My bad :((( You definitely need to comment PDF in policy.xml
So it WAS like this: <policy domain="coder" rights="none" pattern="PS" /> <policy domain="coder" rights="none" pattern="PS2" /> <policy domain="coder" rights="none" pattern="PS3" /> <policy domain="coder" rights="none" pattern="EPS" /> <policy domain="coder" rights="none" pattern="PDF" /> <policy domain="coder" rights="none" pattern="XPS" /> And SHOULD BE like this: <policy domain="coder" rights="none" pattern="PS" /> <policy domain="coder" rights="none" pattern="PS2" /> <policy domain="coder" rights="none" pattern="PS3" /> <policy domain="coder" rights="none" pattern="EPS" /> <!--policy domain="coder" rights="none" pattern="PDF" /--> <policy domain="coder" rights="none" pattern="XPS" /> On Tue, 10 Jan 2023 at 20:47, Maxim Solodovnik <solomax...@gmail.com> wrote: > Hello Ed, > > I was just able to convert ~4.5MB PDF at demo server > the command line for `convert ....` ws more or less the same > > "Version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 " > > What is your OS and ImageMagic version? > Maybe you can privately share your PDF with me so I can test? > > > /etc/ImageMagick-6/policy.xml > > Is the correct file to change settings, but for now I don't see what is > wrong > > 256MiB is correct syntax I guess it is used to separate millions of bytes > and 1024*1024*1024 of bytes :) > > > On Tue, 10 Jan 2023 at 17:58, <i...@bureau-de-poste.net> wrote: > >> Hello, >> >> >> I tried modifying the file /etc/ImageMagick-6/policy.xml but that didn't >> work (unless that file is still in some kind of OP cache ?) - I noticed >> that there appeared to be errors in the file settings - I have commented at >> the end of line: >> >> >> <!-- <policy domain="system" name="memory-map" value="anonymous"/> --> >> should this be "anonymous" ? >> <policy domain="system" name="max-memory-request" value="2GB"/> this was >> originally "256MiB" - isn't that syntax wrong ? >> <!-- <policy domain="resource" name="temporary-path" value="/tmp"/> --> >> <policy domain="resource" name="memory" value="2GB"/> this was originally >> "256MiB" - isn't that syntax wrong ? >> <policy domain="resource" name="map" value="2GB"/> this was originally >> "256MiB" - isn't that syntax wrong ? >> <policy domain="resource" name="width" value="16KP"/> >> <policy domain="resource" name="height" value="16KP"/> >> <policy domain="resource" name="list-length" value="228"/> >> <policy domain="resource" name="area" value="128MB"/> this was originally >> "128MiB" - isn't that syntax wrong ? >> <policy domain="resource" name="disk" value="1GB"/> this was originally >> "128MiB" - isn't that syntax wrong ? >> <!-- <policy domain="resource" name="file" value="768"/> --> >> <!-- <policy domain="resource" name="thread" value="4"/> --> >> <!-- <policy domain="resource" name="throttle" value="0"/> --> >> <!-- <policy domain="resource" name="time" value="3600"/> --> >> <!-- <policy domain="coder" rights="none" pattern="MVG" /> --> >> <!-- <policy domain="module" rights="none" pattern="{PS,PDF,XPS}" /> --> >> Do I need to uncomment this and give read|write rights here? >> <!-- <policy domain="delegate" rights="none" pattern="HTTPS" /> --> >> <!-- <policy domain="path" rights="none" pattern="@*" /> --> >> <!-- <policy domain="cache" name="memory-map" value="anonymous"/> --> >> <!-- <policy domain="cache" name="synchronize" value="True"/> --> >> <!-- <policy domain="cache" name="shared-secret" value="passphrase" >> stealth="true"/> --> >> <!-- <policy domain="system" name="pixel-cache-memory" >> value="anonymous"/> --> I commented this out and added: >> <policy domain="system" name="pixel-cache-memory" value="1GB"/> >> <!-- <policy domain="system" name="shred" value="2"/> --> >> >> >> I have never modified this file before and am unsure of the syntax needed >> and why "anonymous" is placed as a value. >> >> >> Am I doing the right thing, or making a mistake here? >> >> >> Best, >> >> >> Ed >> >> On , Maxim Solodovnik wrote: >> >> Hello Ed, >> >> I guess there is something wrong with PDF and/or ImageMagic .... >> >> I would check >> 1) file >> "/opt/om_data/upload/files/d3615d92-6778-4074-a1c6-c441419d024a/d3615d92-6778-4074-a1c6-c441419d024a.pdf" >> exists and it is valid PDF >> 2) try to run ``` >> convert -density 150 -define pdf:use-cropbox=true >> /opt/om_data/upload/files/d3615d92-6778-4074-a1c6-c441419d024a/d3615d92-6778-4074-a1c6-c441419d024a.pdf >> +profile '*' -quality 90 >> /opt/om_data/upload/files/d3615d92-6778-4074-a1c6-c441419d024a/page-%04d.png >> ``` from terminal at OM server and check the output :) >> >> On Tue, 10 Jan 2023 at 16:41, <i...@bureau-de-poste.net> wrote: >> >> >> >> >> >> Hi, >> >> Using 6.3.0 : when I try to upload a very small .pdf file, I receive this >> error (and it does not display on the Whiteboard): >> >> There were errors while processing the file >> File is not found >> Exit value Conversion messages >> 1 process: convert PDF to images command: convert -density 150 -define >> pdf:use-cropbox=true >> /opt/om_data/upload/files/d3615d92-6778-4074-a1c6-c441419d024a/d3615d92-6778-4074-a1c6-c441419d024a.pdf >> +profile '*' -quality 90 >> /opt/om_data/upload/files/d3615d92-6778-4074-a1c6-c441419d024a/page-%04d.png >> exception: null error: convert-im6.q16: no images defined >> `/opt/om_data/upload/files/d3615d92-6778-4074-a1c6-c441419d024a/page-%04d.png' >> @ error/convert.c/ConvertImageCommand/3229. exitValue: 1 optional: false >> out: >> >> >> Is this a bug? >> >> >> Best, >> >> >> Ed >> >> >> >> -- >> Best regards, >> Maxim >> >> > > -- > Best regards, > Maxim > -- Best regards, Maxim