Hello,

I am trying to to set up OpenMeetings on an AWS EC2 instance running Ubuntu Jammy. All goes well until I reach page 11 of the web wizard. When I get to checking for "OpenOffice/LibreOffice Path for jodconvertor" the page hangs. My ssh console becomes unresponsive for a few minutes. When it finally recovers I can see that tomcat has died.

This is what the logs show.

DEBUG 07-19 08:36:00.255 o.a.o.u.p.ProcessHelper:81 [nio-5443-exec-4] - START view:soxPath path:: '' ################# DEBUG 07-19 08:36:00.263 o.a.o.u.p.ProcessHelper:82 [nio-5443-exec-4] - sox --version DEBUG 07-19 08:36:00.277 o.a.o.u.p.ProcessHelper:88 [nio-5443-exec-4] - END view:soxPath path:: '' ################# DEBUG 07-19 08:36:13.285 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-6] - get:: configKeyCryptClassName: null

It starts looking for the office path.

 INFO 07-19 08:36:27.942 o.j.c.o.AbstractOfficeManagerPool:142 [nio-5443-exec-6] - Stopping the office manager pool...  INFO 07-19 08:36:27.943 o.j.l.o.OfficeDescriptor:100 [er-offprocmng-0] - soffice info (from exec path): Product: LibreOffice - Version: ??? - useLongOptionNameGnuStyle: true DEBUG 07-19 08:36:28.288 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-2] - get:: configKeyCryptClassName: null  INFO 07-19 08:36:28.678 o.j.l.o.OfficeDescriptor:75 [er-offprocmng-0] - soffice info (from help output): Product: LibreOffice - Version: 7.3.4.2 - useLongOptionNameGnuStyle: true

It finds it and then tries to start jod convertor (I think).

 INFO 07-19 08:36:28.700 o.j.l.o.LocalOfficeProcessManager:395 [er-offprocmng-0] - Starting process with --accept 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' and profileDir '/home/ubuntu/apache-openmeetings-6.3.0/temp/.jodconverter_socket_host-127.0.0.1_port-2002_tcpNoDelay-1'  WARN 07-19 08:36:35.488 o.j.l.o.StartProcessAndConnectRetryable:144 [er-offprocmng-0] - Office process died with exit code 81; restarting it

It fails and tries again.

 WARN 07-19 08:37:18.086 c.h.i.c.i.ClusterHeartbeatManager:67 [cached.thread-7] - [172.31.47.17]:5701 [dev] [5.1.1] Resetting heartbeat timestamps because of huge system clock jump! Clock-Jump: 35697 ms, Heartbeat-Timeout: 60000 ms DEBUG 07-19 08:37:18.087 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-7] - get:: configKeyCryptClassName: null  WARN 07-19 08:38:42.196 c.h.i.c.i.ClusterHeartbeatManager:67 [ached.thread-16] - [172.31.47.17]:5701 [dev] [5.1.1] Resetting heartbeat timestamps because of huge system clock jump! Clock-Jump: 74197 ms, Heartbeat-Timeout: 60000 ms DEBUG 07-19 08:38:42.122 o.a.o.u.c.CryptProvider:36 [ean#0_Worker-10] - get:: configKeyCryptClassName: null DEBUG 07-19 08:39:19.731 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-9] - get:: configKeyCryptClassName: null  WARN 07-19 08:39:19.644 c.h.i.c.i.ClusterHeartbeatManager:67 [ached.thread-11] - [172.31.47.17]:5701 [dev] [5.1.1] Resetting heartbeat timestamps because of huge system clock jump! Clock-Jump: 32220 ms, Heartbeat-Timeout: 60000 ms DEBUG 07-19 08:39:49.687 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-1] - get:: configKeyCryptClassName: null DEBUG 07-19 08:40:56.404 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-3] - get:: configKeyCryptClassName: null DEBUG 07-19 08:41:24.903 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-8] - get:: configKeyCryptClassName: null

Things start going wrong.

 WARN 07-19 08:41:25.921 o.k.j.c.JsonRpcClient:270 [rbeatExec-e1-t0] -  Error sending heartbeat to server. Exception:  Timeout of 10000 milliseconds waiting from response to request {"id":6,"method":"ping","jsonrpc":"2.0","params":{"sessionId":"59473670-523a-435d-8fd3-acee604e5b61"}}  WARN 07-19 08:41:25.922 o.k.j.c.JsonRpcClient:287 [rbeatExec-e1-t0] -  Stopping heartbeat and closing client: failure during heartbeat mechanism  INFO 07-19 08:41:25.927 o.k.j.c.JsonRpcClientNettyWebSocket:275 [ntLoopGroup-2-1] -  channel closed DEBUG 07-19 08:41:25.927 o.a.o.c.r.KurentoHandler:167 [ntLoopGroup-2-1] - JsonRpcWsClient disconnected from ws://127.0.0.1:8888/kurento because Channel closed.  INFO 07-19 08:41:25.927 o.a.o.c.r.KurentoHandler:158 [ntLoopGroup-2-1] - !!! Kurento disconnected DEBUG 07-19 08:41:25.927 o.a.o.c.r.KurentoHandler:207 [ntLoopGroup-2-1] - Client will be destroyed ...  WARN 07-19 08:41:25.928 o.k.j.c.JsonRpcClientNettyWebSocket:308 [ntLoopGroup-2-1] -  Trying to close a JsonRpcClientNettyWebSocket with channel == null  WARN 07-19 08:41:25.928 o.k.j.c.JsonRpcClientNettyWebSocket:308 [ntLoopGroup-2-1] -  Trying to close a JsonRpcClientNettyWebSocket with channel == null  WARN 07-19 08:41:25.928 o.k.j.c.JsonRpcClientNettyWebSocket:291 [ntLoopGroup-2-1] -  Trying to close a JsonRpcClientNettyWebSocket with group == null DEBUG 07-19 08:41:25.928 o.a.o.c.r.KurentoHandler:209 [ntLoopGroup-2-1] - .... Client is destroyed  INFO 07-19 08:41:25.936 o.a.o.c.r.KurentoHandler:158 [rbeatExec-e1-t0] - !!! Kurento disconnected ERROR 07-19 08:41:26.668 o.j.l.o.LocalOfficeProcessManager:217 [er-offprocmng-0] - Could not start the office process. org.jodconverter.core.office.OfficeException: An error prevents us to start a process with --accept 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager'     at org.jodconverter.local.office.LocalOfficeProcessManager.startProcessAndConnect(LocalOfficeProcessManager.java:417)     at org.jodconverter.local.office.LocalOfficeProcessManager.lambda$start$1(LocalOfficeProcessManager.java:215)     at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)     at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: org.jodconverter.core.office.RetryTimeoutException: org.jodconverter.local.office.OfficeConnectionException: Connection failed: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'; java.net.ConnectException: Connection refused (Connection refused)     at org.jodconverter.core.office.AbstractRetryable.execute(AbstractRetryable.java:86)     at org.jodconverter.core.office.AbstractRetryable.execute(AbstractRetryable.java:54)     at org.jodconverter.local.office.LocalOfficeProcessManager.startProcessAndConnect(LocalOfficeProcessManager.java:405)
    ... 4 common frames omitted
Caused by: org.jodconverter.local.office.OfficeConnectionException: Connection failed: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'; java.net.ConnectException: Connection refused (Connection refused)     at org.jodconverter.local.office.OfficeConnection.connect(OfficeConnection.java:188)     at org.jodconverter.local.office.StartProcessAndConnectRetryable.attempt(StartProcessAndConnectRetryable.java:129)     at org.jodconverter.core.office.AbstractRetryable.execute(AbstractRetryable.java:77)
    ... 6 common frames omitted
Caused by: com.sun.star.connection.NoConnectException: java.net.ConnectException: Connection refused (Connection refused)     at com.sun.star.lib.connections.socket.socketConnector.connect(socketConnector.java:144)
    at com.sun.star.comp.connections.Connector.connect(Connector.java:119)
    at org.jodconverter.local.office.OfficeConnection.connect(OfficeConnection.java:114)
    ... 8 common frames omitted
 INFO 07-19 08:41:26.669 o.j.l.o.LocalOfficeProcessManager:719 [er-offprocmng-0] - Process exited with code 0  WARN 07-19 08:41:26.861 c.h.s.i.o.i.InvocationMonitor:67 [onMonitorThread] - [172.31.47.17]:5701 [dev] [5.1.1] MonitorInvocationsTask delayed 11422 ms  WARN 07-19 08:41:26.862 c.h.s.i.o.i.InvocationMonitor:67 [onMonitorThread] - [172.31.47.17]:5701 [dev] [5.1.1] MonitorInvocationsTask delayed 172068 ms  WARN 07-19 08:41:26.862 c.h.s.i.o.i.InvocationMonitor:67 [onMonitorThread] - [172.31.47.17]:5701 [dev] [5.1.1] BroadcastOperationControlTask delayed 170490 ms  WARN 07-19 08:41:26.919 o.j.l.o.LocalOfficeProcessManager:816 [er-offprocmng-0] - Could not delete profileDir; renamed it to '/home/ubuntu/apache-openmeetings-6.3.0/temp/.jodconverter_socket_host-127.0.0.1_port-2002_tcpNoDelay-1.old.1658220086918' java.nio.file.DirectoryNotEmptyException: /home/ubuntu/apache-openmeetings-6.3.0/temp/.jodconverter_socket_host-127.0.0.1_port-2002_tcpNoDelay-1     at java.base/sun.nio.fs.UnixFileSystemProvider.implDelete(UnixFileSystemProvider.java:247)     at java.base/sun.nio.fs.AbstractFileSystemProvider.delete(AbstractFileSystemProvider.java:105)
    at java.base/java.nio.file.Files.delete(Files.java:1142)
    at org.jodconverter.core.util.FileUtils.lambda$delete$0(FileUtils.java:180)     at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:183)
    at java.base/java.util.ArrayList.forEach(ArrayList.java:1541)
    at java.base/java.util.stream.SortedOps$RefSortingSink.end(SortedOps.java:395)
    at java.base/java.util.stream.Sink$ChainedReference.end(Sink.java:258)
    at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:485)     at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)     at java.base/java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:150)     at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:173)     at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)     at java.base/java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:497)
    at org.jodconverter.core.util.FileUtils.delete(FileUtils.java:177)
    at org.jodconverter.local.office.LocalOfficeProcessManager.deleteInstanceProfileDir(LocalOfficeProcessManager.java:809)     at org.jodconverter.local.office.LocalOfficeProcessManager.ensureProcessExited(LocalOfficeProcessManager.java:727)     at org.jodconverter.local.office.LocalOfficeProcessManager.stopProcess(LocalOfficeProcessManager.java:480)     at org.jodconverter.local.office.LocalOfficeProcessManager.lambda$stop$4(LocalOfficeProcessManager.java:318)     at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)     at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.base/java.lang.Thread.run(Thread.java:829)
DEBUG 07-19 08:41:28.288 o.a.o.u.c.CryptProvider:36 [Bean#0_Worker-2] - get:: configKeyCryptClassName: null DEBUG 07-19 08:41:32.283 o.a.o.c.r.KurentoHandler:147 [pool-1-thread-1] - Reconnecting KMS  INFO 07-19 08:41:32.284 o.k.j.c.JsonRpcClientNettyWebSocket:191 [pool-1-thread-1] -  Connecting native client  INFO 07-19 08:41:32.285 o.k.j.c.JsonRpcClientNettyWebSocket:220 [pool-1-thread-1] -  Creating new NioEventLoopGroup  INFO 07-19 08:41:32.287 o.k.j.c.JsonRpcClientNettyWebSocket:234 [ntLoopGroup-3-1] -  Initiating new Netty channel. Will create new handler too!  INFO 07-19 08:41:32.298 o.a.o.c.r.KurentoHandler:177 [pool-1-thread-1] - !!! Kurrento connected

At this point the console has recovered. But tomcat is dead.

My best guess is that the failure to find/start jodconverter causes something to go into a tight loop. This then uses all the cpu resources and causes other things to fail. I thought jodconverter was now built into openmeetings.

Help! I am out of my depth here?

Roger

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