Hi Alvaro,
OM is running as root. I’ve tried recompiled ffmpeg and recorded another one.

Recording file is not found
Exit value      Conversion messages
0       process: generateSampleAudio
command: /usr/local/bin/sox 
/opt/open504/webapps/openmeetings/public/one_second.wav 
/opt/open504/webapps/openmeetings/data/streams/7/rec_17_5506678f-1162-4edf-802b-6ff293a38a79_FINAL_WAVE.wav
 pad 0 7.12 
exception: null
error: 
exitValue: 0
optional: false
out: 
1       process: generate MP4
command: /usr/local/bin/ffmpeg -y -itsoffset 00:00:01.701 -i 
/opt/open504/webapps/openmeetings/data/streams/7/rec_17_5506678f-1162-4edf-802b-6ff293a38a79.webm
 -i 
/opt/open504/webapps/openmeetings/data/streams/7/rec_17_5506678f-1162-4edf-802b-6ff293a38a79_FINAL_WAVE.wav
 -c:v h264 -crf 24 -vsync 0 -pix_fmt yuv420p -preset medium -profile:v baseline 
-level 3.0 -movflags faststart -c:a aac -ar 22050 -b:a 32k 
/opt/open504/webapps/openmeetings/data/streams/hibernate/c960a9df-2d20-45c4-b952-5b4444330a6a.mp4
 
exception: null
error: ffmpeg version 4.1 Copyright (c) 2000-2018 the FFmpeg developers
  built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-39)
  configuration: --prefix=/root/ffmpeg_build --pkg-config-flags=--static 
--extra-cflags=-I/root/ffmpeg_build/include 
--extra-ldflags=-L/root/ffmpeg_build/lib --extra-libs=-lpthread 
--extra-libs=-lm --bindir=/root/bin --enable-gpl --enable-libfdk_aac 
--enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libvorbis 
--enable-libtheora --enable-libvpx --enable-libx264 --enable-libx265 
--enable-nonfree
  libavutil      56. 22.100 / 56. 22.100
  libavcodec     58. 35.100 / 58. 35.100
  libavformat    58. 20.100 / 58. 20.100
  libavdevice    58.  5.100 / 58.  5.100
  libavfilter     7. 40.101 /  7. 40.101
  libswscale      5.  3.100 /  5.  3.100
  libswresample   3.  3.100 /  3.  3.100
  libpostproc    55.  3.100 / 55.  3.100
/opt/open504/webapps/openmeetings/data/streams/7/rec_17_5506678f-1162-4edf-802b-6ff293a38a79.webm:
 No such file or directory

exitValue: 1
optional: false
out: 
1       process: generate preview PNG :: c960a9df-2d20-45c4-b952-5b4444330a6a
command: /usr/local/bin/ffmpeg -y -i 
/opt/open504/webapps/openmeetings/data/streams/hibernate/c960a9df-2d20-45c4-b952-5b4444330a6a.mp4
 -vf thumbnail,scale=640:-1 -frames:v 1 
/opt/open504/webapps/openmeetings/data/streams/hibernate/c960a9df-2d20-45c4-b952-5b4444330a6a.png
 
exception: null
error: ffmpeg version 4.1 Copyright (c) 2000-2018 the FFmpeg developers
  built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-39)
  configuration: --prefix=/root/ffmpeg_build --pkg-config-flags=--static 
--extra-cflags=-I/root/ffmpeg_build/include 
--extra-ldflags=-L/root/ffmpeg_build/lib --extra-libs=-lpthread 
--extra-libs=-lm --bindir=/root/bin --enable-gpl --enable-libfdk_aac 
--enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libvorbis 
--enable-libtheora --enable-libvpx --enable-libx264 --enable-libx265 
--enable-nonfree
  libavutil      56. 22.100 / 56. 22.100
  libavcodec     58. 35.100 / 58. 35.100
  libavformat    58. 20.100 / 58. 20.100
  libavdevice    58.  5.100 / 58.  5.100
  libavfilter     7. 40.101 /  7. 40.101
  libswscale      5.  3.100 /  5.  3.100
  libswresample   3.  3.100 /  3.  3.100
  libpostproc    55.  3.100 / 55.  3.100
/opt/open504/webapps/openmeetings/data/streams/hibernate/c960a9df-2d20-45c4-b952-5b4444330a6a.mp4:
 No such file or directory

exitValue: 1
optional: false
out: 


> On Jul 10, 2020, at 9:10 PM, Stefan Kühl <ste...@quatrekuehl.eu> wrote:
> 
> Hey all,
> 
> in addition to Alvaro one question from my side: Is OM running also as root? 
> This sounds like OM cannot access and get the cwd to start the binary.
> 
> Greetz
> 
> Stefan
> 
>  
> 
> 
> Am 10.07.2020 14:44, schrieb Alvaro:
> 
>>  
>> ...do yu follow any tutorial to compile ffmpeg?
>>  
>>  
>>  
>> ...................
>>  
>>  
>>  
>> El vie, 10-07-2020 a las 20:04 +0800, Zhirong Tong escribió:
>>> Hi Alvaro
>>> Yes, I've specifically checked there is /usr/local/bin/ffmpeg.       It's 
>>> hard to recall but I must've compiled it or install from repo.
>>> [root@iZbp17n9phkehavyjuwreeZ bin]# /usr/local/bin/ffmpeg      
>>> 
>>>> On Jul 10, 2020, at 7:00 PM, Alvaro <zurca...@gmail.com 
>>>> <mailto:zurca...@gmail.com>> wrote:
>>>> 
>>>> ...your capture say that can't execute /usr/local/bin/ffmpeg
>>>>  
>>>> Do you've compiled ffmpeg or 've installed from repos?
>>>>  
>>>>  
>>>>  
>>>>  
>>>> ......................
>>>>  
>>>>  
>>>>  
>>>> El vie, 10-07-2020 a las 12:36 +0200, Alvaro escribió:
>>>>> Hi Zhirong, could you please say what is yourOS server?
>>>>>  
>>>>>  
>>>>>  
>>>>>  
>>>>> ..................
>>>>>  
>>>>>  
>>>>> El vie, 10-07-2020 a las 15:46 +0800, Zhirong Tong escribió:
>>>>>> Hi  Maxim, 
>>>>>> I found why my recordings cannot be downloaded, so no need to reply.
>>>>>>  Best Regards,
>>>>>> Tong
>>>>>>  
>>>>>>  
>>>>>>  
>>>>>>  
>>>>>> <PastedGraphic-1.png>
>>>>>> 
>>>>>>> On Jul 10, 2020, at 3:13 PM, Zhirong Tong <tongzhir...@ptteng.com 
>>>>>>> <mailto:tongzhir...@ptteng.com>> wrote:
>>>>>>> 
>>>>>>> Hi Maxim,
>>>>>>> I've recorded several videos, and can see them as a list in 'My 
>>>>>>> recordings', but simply didn't find a way to download it.
>>>>>>> As you can see, the download button is unclickable.
>>>>>>>  
>>>>>>> Thanks for you help along the way.
>>>>>>> Best regards,
>>>>>>> Tong
>>>>>>>  
>>>>>>> <unclickable.png>

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