OM restart was required due to this bug https://issues.apache.org/jira/browse/OPENMEETINGS-2331 since M5 - KMS can be restarted separately
TURN is "external" service for us, so it can be restarted any time On Wed, 13 May 2020 at 03:41, Juan Antonio Moreno Carmona <jam...@gmail.com> wrote: > Hi Martin. > > Basically there are three processes necessary for openmeeetings to work > properly. These are the turn server, kurento-media-server and openmeetings > itself. Depending on how you have installed them, you'll have several ways > to check if they are running properly. > Let's start with the turn server. If you installed the coturn package, you > can probably check its status with the command: > > systemctl status turnserver > > On my server I get the following: > > juan@vmi378786 ~ $ systemctl status turnserver > ● turnserver.service - STUN and TURN relay server for VoIP and WebRTC > Loaded: loaded (/usr/lib/systemd/system/turnserver.service; enabled; > vendor preset: disabled) > Active: active (running) since Sun 2020-05-10 19:00:01 CEST; 2 days > ago > Process: 324798 ExecStart=/usr/bin/turnserver -c > /etc/turnserver/turnserver.conf -o -v (code=exited, status=0/SUCCESS) > Main PID: 324799 (turnserver) > Tasks: 15 (limit: 36105) > Memory: 12.7M > CGroup: /system.slice/turnserver.service > └─324799 /usr/bin/turnserver -c > /etc/turnserver/turnserver.conf -o -v > > may 10 19:00:01 vmi378786.contaboserver.net systemd[1]: Starting STUN and > TURN relay server for VoIP and WebRTC... > may 10 19:00:01 vmi378786.contaboserver.net systemd[1]: Started STUN and > TURN relay server for VoIP and WebRTC. > > You don't need to be root to run this command. In case of problems, you > can restart this process with the following command but now you'll need to > be root: > > sudo systemctl restart turnserver > > or stop it with > > sudo systemctl stop turnserver > > The log file for turn server is probably /var/log/turnserver.log or > /var/log/turnserver/turnserver.log. But it is also possible that you have > more than one file there. Maybe one file per day. > > I have installed kurento-media-server as a docker container and surely > this is not your case. I suppose you can use the same commands as before > for the case of coturn. > > systemctl status kurento-media-server > > or > > sudo systemctl restart kurento-media-server > > Regards. > El 12/5/20 a las 20:00, Chamberland, Martin escribió: > > > One of our users re receive that message when trying to enable his camera > and mic. > > We fix the problem restarting completely Tomcat with “/etc/init.d/tomcat3 > restart” > > > > 2 questions here: (we are gonna look in the catalina.out log and try to > find the cause, but). > > > > Is there another process (only) we can restart beside restart Tomcat ? > > We’v try /etc/init.d/kurento-media-server without success. > > > > Is there some process for MediaServer that we can watch (with Nagios) to > make sure it’s up and running and ca react before users find the problem. > > > > Thank’s > > > > Martin C. > > > > > > -- Best regards, Maxim