Not enough, you also need to open UDP ports. And check that firewall
doesn't reject udp requests.

On Fri, Apr 3, 2020 at 6:17 PM Geffert, Otfried <otfried.geff...@desy.de> wrote:
>
>
> Yes.
> I opened two ports on the server: 5443 8888
>
> Otfried
>
> ----- Original Message -----
> From: "Maxim Solodovnik" <solomax...@gmail.com>
> To: "user" <user@openmeetings.apache.org>
> Sent: Friday, 3 April, 2020 18:14:19
> Subject: Re: no audio, no video for remote user - works only locally
>
> any firewalls involved?
>
> On Fri, 3 Apr 2020 at 23:13, Alvaro <zurca...@gmail.com> wrote:
>
> > ...i mean:  turnserver.conf
> >
> >
> > ..........
> >
> >
> > El vie, 03-04-2020 a las 18:09 +0200, Alvaro escribió:
> > > ...in Centos 7 turn.config file is in:
> > >
> > > /etc/coturn
> > >
> > >
> > > .....................
> > >
> > >
> > > El vie, 03-04-2020 a las 18:01 +0200, Geffert, Otfried escribió:
> > > > Hi Maxim,
> > > >
> > > > thanks for the quick reply !
> > > >
> > > > He used several browsers, started with Safari, then Firefox, then
> > > > Chrome.
> > > > Regarding audio & video: same behaviour.
> > > >
> > > > Best regartds,
> > > > Otfried
> > > >
> > > > ----- Original Message -----
> > > > From: "Maxim Solodovnik" <solomax...@gmail.com>
> > > > To: "user" <user@openmeetings.apache.org>
> > > > Sent: Friday, 3 April, 2020 17:53:36
> > > > Subject: Re: no audio, no video for remote user - works only
> > > > locally
> > > >
> > > > Hello,
> > > >
> > > > what browser your colleague with Mac is using? Safari? Is it better
> > > > with
> > > > some other browser?
> > > > Do you have TURN server configured? (or you both under the same
> > > > NAt?)
> > > >
> > > >
> > > > On Fri, 3 Apr 2020 at 22:41, Geffert, Otfried <otfried.geffert@desy
> > > > .d
> > > > e>
> > > > wrote:
> > > >
> > > > > Dear all,
> > > > >
> > > > > I installed OpenMeetings 5.0.0-M3 on a fresh CentOS 7
> > > > > following Alvaro Bustos detailed installation pdf.
> > > > >
> > > > > Installation as such worked fine, :-)
> > > > > Audio & video locally works fine.
> > > > > I was suprised of the rich functionality.
> > > > >
> > > > > But testing it with a colleague ( who has a Mac )
> > > > > never gave us the audio and video of the other person -
> > > > > even after one hour of poking around.
> > > > >
> > > > > Locally it worked for him, he could see his picture and the adio
> > > > > level
> > > > > was going up/down for him.
> > > > > The same happened on my side :-(
> > > > >
> > > > > I have no idea of what is wrong.
> > > > > Can someone give a hint ?
> > > > >
> > > > > Best regards,
> > > > > Otfried
> > > > >
> > > > > --
> > > > > Otfried Geffert
> > > > > Hard~ & Software Engineer @ DESYs CFEL theory group
> > > > > __________________________https://desy-theory.cfel.de/
> > > > >
> > > >
> > > >
> > > > --
> > > > Best regards,
> > > > Maxim
> >
>
>
> --
> Best regards,
> Maxim
> --
> Otfried Geffert
> Hard~ & Software Engineer @ DESYs CFEL theory group, Tel. +49 40 8998-6312
> __________________________https://desy-theory.cfel.de/

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