Hi Maxim,

I installed the coturn server on the same server where my KMS and OM is
running. Also configured the "
/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini" with new credentials.

After restarting the KMS server and Tomcat, I am able to communicate with
another user in the meeting room. But this time also I have failed to
record. My recordings are not storing anymore.

Kindly resolve my issue.

On Tue, May 28, 2019 at 5:39 PM R. Scholz <rene.sch...@abakus-edv-systems.de>
wrote:

> Hello,
>
> now the file is created, but the size is 0 - also after stop the recording.
>
> An error appears after stop:
> *...*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.596
> ^[[36mo.a.o.c.u.WebSocketHelper:123 [nio-5443-exec-2]^[[0;39m - Sending
> WebSocket message to room: recordingToggled.*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.596 ^[[36mo.a.o.c.r.KRoom:220
> [nio-5443-exec-2]^[[0;39m - ##REC:: recording in room 11 is stopped ::*
> *^[[1;31mERROR^[[0;39m 05-28 14:06:56.601
> ^[[36mo.a.o.c.c.RecordingConverter:111 [taskExecutor-3]^[[0;39m -
> [startConversion]*
> *org.apache.openmeetings.core.converter.ConversionException:
> screenMetaData is Null recordingId 13*
> *<------>at
> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:59)*
> *<------>at
> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$9(StreamProcessor.java:435)*
> *<------>at
> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)*
> *<------>at
> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)*
> *<------>at java.base/java.lang.Thread.run(Thread.java:834)*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.604 ^[[36mo.a.o.c.r.KurentoHandler:221
> [Thread-311]^[[0;39m - Searching for room 11*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.604 ^[[36mo.a.o.c.r.KurentoHandler:235
> [Thread-311]^[[0;39m - Room 11 found!*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.605 ^[[36mo.a.o.d.d.r.PollDao:103
> [Thread-311]^[[0;39m -  :: hasPoll :: 11*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.608 ^[[36mo.a.o.d.d.r.PollDao:97
> [Thread-311]^[[0;39m -  :: getArchived :: 11*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.616 ^[[36mo.a.o.c.r.KurentoHandler:221
> [Thread-311]^[[0;39m - Searching for room 11*
> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.616 ^[[36mo.a.o.c.r.KurentoHandler:235
> [Thread-311]^[[0;39m - Room 11 found!*
> *...*
>
> Best regards,
>
> René
>
>
> Am 28.05.2019 um 13:05 schrieb Tajuddin Bennur:
>
> Hi Maxim
>
> I changed the user of /etc/default/kurento-media-server like,
> -rw-r--r--   1 nobody nogroup 4073 Apr  4 10:18 kurento-media-server
>
> And tried to work in the room, but I was unable to talk with another user
> through the meeting.
>
> When I revert my changes It worked again.
>
> Maybe this will not help to enable the recordings.
>
> Regards,
>
> Tajuddin
>
>
> On Tue, May 28, 2019 at 3:44 PM Maxim Solodovnik <solomax...@gmail.com>
> wrote:
>
>> You can change kms user under /etc/default/kurento-media-server (or
>> something like this)
>>
>> On Tue, May 28, 2019, 16:47 Tajuddin Bennur <tajben...@gmail.com> wrote:
>>
>>> Hi Maxim,
>>>
>>> I can see, on my server also these are under different users i.e.
>>> `nobody` for OM and `kurento` for KMS.
>>>
>>> What could be the solution to that?
>>>
>>> Regards
>>>
>>> On Tue, May 28, 2019 at 10:14 AM Maxim Solodovnik <solomax...@gmail.com>
>>> wrote:
>>>
>>>> This is usually happens when OM and KMS are run under different users
>>>> (for ex. `nobody` for OM and `kurento` for KMS)
>>>>
>>>> On Tue, 28 May 2019 at 11:39, Rene Scholz <
>>>> rene.sch...@abakus-edv-systems.de> wrote:
>>>>
>>>>> Hello Maxim,
>>>>> the directory is empty. The file was not created.
>>>>> Best regards,
>>>>> Rene
>>>>>
>>>>> Am 28. Mai 2019 05:12:03 MESZ schrieb Maxim Solodovnik <
>>>>> solomax...@gmail.com>:
>>>>>>
>>>>>> Does the file */opt/open500/webapps/**openmeetings/data/streams/11/*
>>>>>> *rec_9_1791672d-cfe1-4539-9bb4-**521cacc4e480.webm *has been created?
>>>>>>
>>>>>> On Tue, 28 May 2019 at 00:58, R. Scholz <
>>>>>> rene.sch...@abakus-edv-systems.de> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> I tried the record-function with the same result, too.
>>>>>>>
>>>>>>> When I push the record-button an entry in the log is written:
>>>>>>> *INFO  05-27 19:37:43.523 o.a.o.u.OmFileHelper:231 [nio-5443-exec-8]
>>>>>>> - Configured to record to
>>>>>>> file:///opt/open500/webapps/openmeetings/data/streams/11/rec_9_1791672d-cfe1-4539-9bb4-521cacc4e480.webm*
>>>>>>> No error in the log.
>>>>>>> In OM all seems OK - the Button has the Info that the recording is
>>>>>>> running.
>>>>>>>
>>>>>>> But there is no file created there. (I try to set the access-rights
>>>>>>> to full access for everyone (777))
>>>>>>>
>>>>>>> When I stop recording:
>>>>>>> *DEBUG 05-27 18:17:04.894 o.a.o.c.r.KRoom:220 [nio-5443-exec-7] -
>>>>>>> ##REC:: recording in room 11 is stopped ::*
>>>>>>> *ERROR 05-27 18:17:04.896 o.a.o.c.c.RecordingConverter:111
>>>>>>> [taskExecutor-2] - [startConversion]*
>>>>>>> *org.apache.openmeetings.core.converter.ConversionException:
>>>>>>> screenMetaData is Null recordingId 5*
>>>>>>> *        at
>>>>>>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:59)*
>>>>>>> *        at
>>>>>>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$9(StreamProcessor.java:435)*
>>>>>>> *        at
>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)*
>>>>>>> *        at
>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)*
>>>>>>> *        at java.base/java.lang.Thread.run(Thread.java:834)*
>>>>>>>
>>>>>>>
>>>>>>> Note: When I start the recording the Button on the right who
>>>>>>> activate this little "Desktop-Sharing-Window" is gone away.
>>>>>>> When I stop the recording and close the "Desktop-Sharing-Window" it
>>>>>>> not appears again.
>>>>>>> I press F5 (refresh/reload), then it appears.
>>>>>>>
>>>>>>> Best regards,
>>>>>>>
>>>>>>> René
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Am 24.05.2019 um 08:26 schrieb Tajuddin Bennur:
>>>>>>>
>>>>>>> Hi Maxim,
>>>>>>>
>>>>>>> *Have you tried to record/watch the video in Audio/Video setup
>>>>>>> dialog? Was it successful?*
>>>>>>>
>>>>>>> I have checked the Audio/Video setup dialog.
>>>>>>>
>>>>>>> There the Start recording button is active, but the play button is
>>>>>>> not active(disabled), It seems that recording is working but after 
>>>>>>> Clicking
>>>>>>> on the "Start recording test" button that button gets disabled and when 
>>>>>>> I
>>>>>>> click on "Save" button, the dialog box gets closed.
>>>>>>>
>>>>>>> I am unable to see that recording in "Files->My Recordings".
>>>>>>>
>>>>>>> In this whole process, I am unable to play any recording through
>>>>>>> Audio/Video dialog box as the Play button is always disabled.
>>>>>>>
>>>>>>> *Are you running OM and Kurento as same user? *
>>>>>>>
>>>>>>> Yes, I have installed them both on the same instance and running
>>>>>>> with the same user. Kindly tell me what could be the permission issue 
>>>>>>> and
>>>>>>> how to resolve that issue?
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>> On Fri, May 24, 2019 at 9:09 AM Maxim Solodovnik <
>>>>>>> solomax...@gmail.com> wrote:
>>>>>>>
>>>>>>>> I would say
>>>>>>>> "Able to record but unable to find/watch" === "unable to record"
>>>>>>>>
>>>>>>>> My question remain unanswered:
>>>>>>>> Have you tried to record/watch video in Audio/Video setup dialog?
>>>>>>>> Was it successful?
>>>>>>>>
>>>>>>>> Are you running OM and Kurento as same user? (maybe you have
>>>>>>>> permission issue)
>>>>>>>>
>>>>>>>> On Thu, 23 May 2019 at 16:14, Tajuddin Bennur <tajben...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Maxim
>>>>>>>>>
>>>>>>>>> I am able to record during the meeting but those recordings are
>>>>>>>>> not getting stored, also I am unable to play any file.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> On Thu, May 23, 2019 at 8:22 AM Maxim Solodovnik <
>>>>>>>>> solomax...@gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hello,
>>>>>>>>>>
>>>>>>>>>> Are you able to record/play during device setup?
>>>>>>>>>>
>>>>>>>>>> On Wed, 22 May 2019 at 21:29, Tajuddin Bennur <
>>>>>>>>>> tajben...@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> I checked the path
>>>>>>>>>>> "/opt/open500/webapps/openmeetings/data/streams/", and there I am 
>>>>>>>>>>> not able
>>>>>>>>>>> to see any recorded files.
>>>>>>>>>>>
>>>>>>>>>>> Maybe this information will help to solve the issue.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, May 22, 2019 at 5:59 PM Tajuddin Bennur <
>>>>>>>>>>> tajben...@gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi All,
>>>>>>>>>>>>
>>>>>>>>>>>> When I was checking the logs after stopping recording I got
>>>>>>>>>>>> following error,
>>>>>>>>>>>>
>>>>>>>>>>>> ERROR 05-22 12:25:49.612 o.a.o.c.c.RecordingConverter:111
>>>>>>>>>>>> [taskExecutor-2] - [startConversion]
>>>>>>>>>>>> org.apache.openmeetings.core.converter.ConversionException:
>>>>>>>>>>>> screenMetaData is Null recordingId 14
>>>>>>>>>>>>         at
>>>>>>>>>>>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:59)
>>>>>>>>>>>>         at
>>>>>>>>>>>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$9(StreamProcessor.java:435)
>>>>>>>>>>>>         at
>>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
>>>>>>>>>>>>         at
>>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
>>>>>>>>>>>>         at java.base/java.lang.Thread.run(Thread.java:834)
>>>>>>>>>>>>
>>>>>>>>>>>> Please suggest me what I can do?
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, May 22, 2019 at 12:48 PM Tajuddin Bennur <
>>>>>>>>>>>> tajben...@gmail.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I have installed the openmeeting server on the AWS EC2
>>>>>>>>>>>>> instance on Ubuntu 18.04 server.
>>>>>>>>>>>>>
>>>>>>>>>>>>> *The details of the packages I installed are:*
>>>>>>>>>>>>> openmeetings =  5.0.0-M1
>>>>>>>>>>>>> Kurento-media-server version = 6.10.0-0kurento1.18.04
>>>>>>>>>>>>> ghostscript = 9.26~dfsg+0-0ubuntu0.18.04
>>>>>>>>>>>>> ffmpeg version  = 4.1
>>>>>>>>>>>>>
>>>>>>>>>>>>> *My Issue is: *
>>>>>>>>>>>>> The recordings are not working. I am not able to play the
>>>>>>>>>>>>> recordings.
>>>>>>>>>>>>> https://prnt.sc/nrqqcc
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please help me to resolve this issue.
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> WBR
>>>>>>>>>> Maxim aka solomax
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> *Thanks & Regards,*
>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> WBR
>>>>>>>> Maxim aka solomax
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Thanks & Regards,*
>>>>>>> *Tajuddin Bennur*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> WBR
>>>>>> Maxim aka solomax
>>>>>>
>>>>>
>>>>> --
>>>>> Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail
>>>>> gesendet.
>>>>>
>>>>
>>>>
>>>> --
>>>> WBR
>>>> Maxim aka solomax
>>>>
>>>
>>>
>>> --
>>> *Thanks & Regards,*
>>> *Tajuddin Bennur*
>>>
>>
>
> --
> *Thanks & Regards,*
> *Tajuddin Bennur*
>
>
>

-- 
*Thanks & Regards,*
*Tajuddin Bennur*

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