In case everything works on demo server the issue is most probably caused by configuration Can you enable the client debug and check debug consoles?
1) stop your OM server 2) open webapps/openmeetings/WEB-INF/web.xml 3) s/DEPLOYMENT/DEVELOPMENT/g 4) start OM server left console can contain valuable information On Mon, Jul 27, 2015 at 11:43 PM, Wild, Rodney <rodney.w...@cybastevens.com> wrote: > Not sure if the reply go missed, so restating it here: Created a test > account and entered public room #7 on your server and tested and it works > fine. > > It’s strange that the first page is getting displayed but no others. So > that suggest to me that rendering is setup correctly or you would more than > likely not get the first page. I also see the page change event come > through on the server side when I click on the button: DEBUG 07-15 > 15:24:10.255 o.a.o.d.w.WhiteboardManager:219 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > updateObjectsToSlideNumber :: swfpresentationobject_1436995236617,2 > > Is there any other test I can do to troubleshoot the issue? > > *Rodney Wild | *IT Support > > [image: Cyba Stevens Logo 2015 - small] <http://www.cybastevens.com/> > > # 100 – 5735 – 7 Street NE > > Calgary, AB. T2E 8V3 > > *T: 403-538-8042 F: 403-538-8120* > > *VANCOUVER|** CALGARY | TORONTO| MONTREAL* > > > > > > *From:* Wild, Rodney [mailto:rodney.w...@cybastevens.com] > *Sent:* July-22-15 10:19 AM > *To:* 'user@openmeetings.apache.org' > *Subject:* RE: Strange issue: page advance buttons not working > > > > > > Created a test account and entered public room #7 on your server and > tested and it works fine. > > > > *Rodney Wild* > > > > *From:* Maxim Solodovnik [mailto:solomax...@gmail.com] > *Sent:* July-22-15 9:42 AM > *To:* Openmeetings user-list > *Subject:* Re: Strange issue: page advance buttons not working > > > > Is the issue reproducible for you on our demo server? > om.alteametasoft.com:5080/openmeetings/ > > > > On Wed, Jul 22, 2015 at 9:31 PM, Wild, Rodney <rodney.w...@cybastevens.com> > wrote: > > Yes, when it change it back to port 5080 it does the same thing. That was > one of the first things I tried. The one thing that is perplexing is that > the first page comes up, you just can’t change to other pages. > > > > *Rodney Wild | *IT Support > > > > > > *From:* Maxim Solodovnik [mailto:solomax...@gmail.com] > *Sent:* July-21-15 9:32 PM > *To:* Openmeetings user-list > *Subject:* Re: Strange issue: page advance buttons not working > > > > can you try to reproduce this using standard OM port 5080? > > > > On Wed, Jul 22, 2015 at 4:41 AM, Wild, Rodney <rodney.w...@cybastevens.com> > wrote: > > Strange issue: page advance buttons not working on whiteboard. It does > not matter what type of document I put up on the whiteboard, it shows the > first page but when I click on the advance to next slide button at the > bottom of the window it does not advance the slide. When I look at a tail > of the message log it looks like the events are getting to the server > because you can see the page advance requests in the message log but no > page advance on the whiteboard. We started out with 3.0.2 (I backed up the > vm) then upgraded to 3.0.6 and the problem started but when I went back to > the previous version it is also having the same issue. Here are some > comments from some additional testing I did: > > > > Did some additional testing and noticed that if I create whiteboard > objects (arrow,etc) when I switch from one page to the next they seem to be > updated. > > I have also tried this on two different browswers IE (11.0.9600.17914) and > Chrome (43.0.2357.134 m) and they both have the same issue. > > > > I have also had the chance to try this on several computers including > computers at work and at home and they are all having the same issue. > > > > Tail of openmeeting message log while advancing page: > > DEBUG 07-15 15:23:42.792 > o.a.wicket.Page:871 [http-nio-10.5.11.17-80-exec-10] - ending request for > page [Page class = org.apache.openmeetings.web.pages.MainPage, id = 1, > render count = 1], request > org.apache.wicket.protocol.http.servlet.ServletWebRequest@78aa23a9 > DEBUG 07-15 15:23:42.809 > o.a.w.p.PageAccessSynchronizer:207 [http-nio-10.5.11.17-80-exec-10] - > 'http-nio-10.5.11.17-80-exec-10' released lock to page with id '1' > DEBUG 07-15 15:23:42.809 > o.a.w.p.AsynchronousDataStore$PageSavingRunnable:354 > [Wicket-PageSavingThread] - > Saving asynchronously: Entry[sessionId=D654B630EF255C6694DD3794C7ED781F, > pageId=1]... > DEBUG 07-15 15:23:42.810 > o.a.w.p.PageAccessSynchronizer:358 [http-nio-10.5.11.17-80-exec-10] - > 'http-nio-10.5.11.17-80-exec-10' notifying blocked threads > DEBUG 07-15 15:23:42.811 > o.a.w.p.DiskDataStore:186 [Wicket-PageSavingThread] - Storing data for page > with id '1' in session with id 'D654B630EF255C6694DD3794C7ED781F' > DEBUG 07-15 15:23:49.726 o.a.o.d.w.WhiteboardManager:44 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > addWhiteBoardObjectById: > DEBUG 07-15 15:23:49.727 o.a.o.d.w.WhiteboardManager:56 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > action: swf > DEBUG 07-15 15:23:49.728 o.a.o.d.w.WhiteboardManager:57 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > actionObject: [swf, > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > 3f9f013818a299a6b12ddd110ea9a795.swf, videoconf1, > /3f9f013818a299a6b12ddd110ea9a795, files, public, 1, 0, 0, 1000, 750, 20, > 1000, 750, 100, 3f9f013818a299a6b12ddd110ea9a795.swf1436995236617, Singolo > Branded Presentation grocery.pptx, true, 3, null, 0, 0, 0, 1000, 750, > swfpresentationobject_1436995236617] > DEBUG 07-15 15:23:49.730 o.a.o.d.w.WhiteboardManager:208 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > actionObject [swf, > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > 3f9f013818a299a6b12ddd110ea9a795.swf, videoconf1, > /3f9f013818a299a6b12ddd110ea9a795, files, public, 1, 0, 0, 1000, 750, 20, > 1000, 750, 100, 3f9f013818a299a6b12ddd110ea9a795.swf1436995236617, Singolo > Branded Presentation grocery.pptx, true, 3, null, 0, 0, 0, 1000, 750, > swfpresentationobject_1436995236617] > DEBUG 07-15 15:23:49.733 o.a.o.d.w.WhiteboardManager:219 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > updateObjectsToSlideNumber :: swfpresentationobject_1436995236617,1 > DEBUG 07-15 15:24:10.248 o.a.o.d.w.WhiteboardManager:44 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > addWhiteBoardObjectById: > DEBUG 07-15 15:24:10.249 o.a.o.d.w.WhiteboardManager:56 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > action: swf > DEBUG 07-15 15:24:10.250 o.a.o.d.w.WhiteboardManager:57 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > actionObject: [swf, > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > 3f9f013818a299a6b12ddd110ea9a795.swf, videoconf1, > /3f9f013818a299a6b12ddd110ea9a795, files, public, 2, 0, 0, 1000, 750, 20, > 1000, 750, 100, 3f9f013818a299a6b12ddd110ea9a795.swf1436995236617, Singolo > Branded Presentation grocery.pptx, true, 3, null, 0, 0, 0, 1000, 750, > swfpresentationobject_1436995236617] > DEBUG 07-15 15:24:10.253 o.a.o.d.w.WhiteboardManager:208 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > actionObject [swf, > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > > http://10.5.11.17:80/openmeetings/DownloadHandler?fileName=3f9f013818a299a6b12ddd110ea9a795%2Eswf&moduleName=videoconf1&parentPath=%2F3f9f013818a299a6b12ddd110ea9a795%2F&room_id=files&sid=c3df57a3e8ed8aa6019aef1a7b799729, > 3f9f013818a299a6b12ddd110ea9a795.swf, videoconf1, > /3f9f013818a299a6b12ddd110ea9a795, files, public, 2, 0, 0, 1000, 750, 20, > 1000, 750, 100, 3f9f013818a299a6b12ddd110ea9a795.swf1436995236617, Singolo > Branded Presentation grocery.pptx, true, 3, null, 0, 0, 0, 1000, 750, > swfpresentationobject_1436995236617] > DEBUG 07-15 15:24:10.255 o.a.o.d.w.WhiteboardManager:219 > RTMPConnectionExecutor#XXVG4FLRFNCGM-1 > <https://issues.apache.org/jira/browse/OPENMEETINGS-1235#XXVG4FLRFNCGM-1> - > updateObjectsToSlideNumber :: swfpresentationobject_1436995236617,2 > > > > Any thoughts? > > > > *Rodney Wild* > > > > > > > > > > -- > > WBR > Maxim aka solomax > > > > > > -- > > WBR > Maxim aka solomax > -- WBR Maxim aka solomax
