Changing the codec is a last resort. We are hoping not to have to do that. Maybe Google will do another update for Chromebooks that will fix this problem soon?
On Tue, Oct 7, 2014 at 11:45 PM, Maxim Solodovnik <solomax...@gmail.com> wrote: > Have you tried to change the codec? > I saw exactly the same picture on Android device and it was fixed by > switching to h263 > > On 8 October 2014 02:25, Daniel Ascher <aplusad...@aplustutoring.com> > wrote: > >> This issue seems to be related to a recent security update that Google >> made to Chromebooks. We are trying to figure out what specifically was >> changed and if there is a workaround. >> >> If anyone knows anything about this issue, please let me know. >> >> Thanks. >> >> Dan >> >> On Wed, Oct 1, 2014 at 12:18 AM, Maxim Solodovnik <solomax...@gmail.com> >> wrote: >> >>> What video codec is specified in your config.xml? >>> In case h264 can you switch it to h263 and doublecheck? >>> >>> WBR, Max (from mobile) >>> On Oct 1, 2014 8:40 AM, "Daniel Ascher" <aplusad...@aplustutoring.com> >>> wrote: >>> >>>> Hi all. >>>> >>>> Please see screenshot link below: >>>> >>>> >>>> https://drive.google.com/file/d/0B2CDpeDmKlCXd3NRNUc0aXZYVkk/edit?usp=sharing >>>> >>>> We are experiencing some strange behavior with OM using Chromebooks. >>>> Having a conference with between a regular laptop and someone using a >>>> chromebook. The non-chromebook computer can see both video pods, but >>>> the participant using the chromebook can't see the other user (but he can >>>> hear them). >>>> >>>> The screenshot is what it looks like on the chromebook side. Notice >>>> the strange border around the blank video pod. Hopefully that is a clue. >>>> >>>> I tried this on two different amazon ec2 instances and am getting the >>>> same behavior. It has also happened on more than one chromebook. >>>> >>>> The first time I noticed it was on Monday, Sept. 22. I don't know if >>>> that coincided with any changes to chrome, chromebooks, EC2..... >>>> >>>> If anyone knows anything about this, please let me know. Thanks for >>>> your help. >>>> >>>> Thanks. >>>> >>>> Dan >>>> >>>> -- >>>> Daniel Ascher, M.Ed. >>>> President >>>> A+ Test Prep and Tutoring >>>> "Creating Bright Futures" >>>> >>>> 505 York Road, Suite 6 >>>> Jenkintown, PA 19046 >>>> www.aplustutoring.com >>>> >>>> >> >> >> -- >> Daniel Ascher, M.Ed. >> President >> A+ Test Prep and Tutoring >> "Creating Bright Futures" >> >> 505 York Road, Suite 6 >> Jenkintown, PA 19046 >> Office: 215.886.9188 >> Direct: 267.242.9640 >> www.aplustutoring.com >> >> > > > -- > WBR > Maxim aka solomax > -- Daniel Ascher, M.Ed. President A+ Test Prep and Tutoring "Creating Bright Futures" 505 York Road, Suite 6 Jenkintown, PA 19046 Office: 215.886.9188 Direct: 267.242.9640 www.aplustutoring.com