Please put as much info as possible. You are providing very less info. When are you getting this error? I mean, during upload of which type of document. Is it word doc?
My guess is, you jodconverter is not set properly. Do the following : 1. Download and unzip "jodconverter-2.2.2" or other version available. note down the location of jodconverter's lib folder. Say its c:\jodconverter\lib 2. Run queries: UPDATE configuration SET conf_value='c:\jodconverter\lib' WHERE conf_key='jod.path'; UPDATE configuration SET conf_value='c:\path\to\ur\openofficeOrlibreoffice' WHERE conf_key='office.path'; 3. Start the openOffice/libreoffice service. 4. Restart red5 5. Try to upload now. HTH Shaad On Monday, 15 July 2013 at 11:13 AM, Aysha Saddiqa wrote: > I upload documents of different type all works fine but > > key: processSWF > process: generateSwf > command; [C:\Program Files (x86)\SWFTools\pdf2swf.exe, -s, insertstop, -s, > poly2bitmap, -i, -j, 85, -s, zoom=100, C:\red5 - > Copy\webapps\openmeetings\upload\files\195ba4c792df69611a405ac7f44ca863\195ba4c792df69611a405ac7f44ca863.pdf, > C:\red5 - > Copy\webapps\openmeetings\upload\files\195ba4c792df69611a405ac7f44ca863\195ba4c792df69611a405ac7f44ca863.swf] > exception: null > error: Error: Couldn't open file 'C:\red5 - > Copy\webapps\openmeetings\upload\files\195ba4c792df69611a405ac7f44ca863\195ba4c792df69611a405ac7f44ca863.pdf' > > exitValue: null > out: > key: processThumb > process: processImageWindows > command; [cmd.exe, /C, C:\Program Files > (x86)\ImageMagick-6.8.2-Q16\convert.exe, -thumbnail, 80, C:\red5 - > Copy\webapps\openmeetings\upload\files\195ba4c792df69611a405ac7f44ca863\195ba4c792df69611a405ac7f44ca863.pdf, > C:\red5 - > Copy\webapps\openmeetings\upload\files\195ba4c792df69611a405ac7f44ca863\_thumb_page-%04d.jpg] > exception: null > error: 'C:\Program' is not recognized as an internal or external command, > operable program or batch file. > > exitValue: null > out: > key: processXML > process: generateXMLDocument > command; null > exception: null > error: null > exitValue: null > out: null > key: processOpenOffice > process: doJodConvert > command; null > exception: java.lang.Exception: Path to JOD Library folder does not exist > error: Path to JOD Library folder does not exist > exitValue: java.lang.Exception: Path to JOD Library folder does not exist > out: null >
