installed OpenOffice, created a service for the headless mode of it, and
pointed OM to the directory and that seemed to fix it. Thanks.


On Thu, Jun 13, 2013 at 4:49 PM, John Doe <boogieman2...@gmail.com> wrote:

> I re-installed the system and now the files upload, however when
> conversion starts on any office document (PDFs and Images display on the
> whiteboard perfectly.) I get an exception
>
> Any thoughts?
>
> Exception:
>
> key: processSWF
> process: generateSwf
> command; [/usr/local/bin/pdf2swf, -s, insertstop, -s, poly2bitmap, -i, -j,
> 85, -s, zoom=72,
> /usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/4f12835533911e1234ea38be7f34efd6.pdf,
> /usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/4f12835533911e1234ea38be7f34efd6.swf]
> exception: null
> error: Error: Unknown config file command 'fontFileCC'
> (/usr/share/xpdf/xpdfrc-chinese-simplified:8)
> Error: Unknown config file command 'fontFileCC'
> (/usr/share/xpdf/xpdfrc-chinese-traditional:7)
> Error: Unknown config file command 'fontFileCC'
> (/usr/share/xpdf/xpdfrc-japanese:8)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:9)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:10)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:11)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:12)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:13)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:14)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:15)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:16)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:17)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:18)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:19)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:20)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:21)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:22)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:23)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:24)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:25)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:26)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:27)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:28)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:29)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:30)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:31)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:32)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:33)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:34)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:35)
> Error: Unknown config file command 'fontFile'
> (/usr/share/xpdf/xpdfrc-japanese:36)
> Error: Unknown config file command 'psResidentFontCC'
> (/usr/share/xpdf/xpdfrc-japanese:38)
> Error: Unknown config file command 'psResidentFontCC'
> (/usr/share/xpdf/xpdfrc-japanese:39)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:40)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:41)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:42)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:43)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:44)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:45)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:46)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:47)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:48)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:49)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:50)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:51)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:52)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:53)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:54)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:55)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:56)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:57)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:58)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:59)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:60)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:61)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:62)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:63)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:64)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:65)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:66)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:67)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:68)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:69)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:70)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:71)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:72)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:73)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:74)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:75)
> Error: Unknown config file command 'psResidentFont16'
> (/usr/share/xpdf/xpdfrc-japanese:76)
> Error: Unknown config file command 'fontFileCC'
> (/usr/share/xpdf/xpdfrc-korean:6)
> Error: Unknown config file command 'fontFileCC'
> (/usr/share/xpdf/xpdfrc-korean:7)
> Error: Couldn't open file
> '/usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/4f12835533911e1234ea38be7f34efd6.pdf'
>
> exitValue: null
> out:
> key: processThumb
> process: generateBatchThumbByWidth
> command; [/usr/bin/convert, -thumbnail, 80,
> /usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/4f12835533911e1234ea38be7f34efd6.pdf,
> /usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/_thumb_page-%04d.jpg]
> exception: null
> error: convert: unable to open image
> `/usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/4f12835533911e1234ea38be7f34efd6.pdf':
> No such file or directory @ error/blob.c/OpenBlob/2638.
> convert: no images defined
> `/usr/lib/red5/webapps/openmeetings/upload/files/4f12835533911e1234ea38be7f34efd6/_thumb_page-%04d.jpg'
> @ error/convert.c/ConvertImageCommand/3044.
>
> exitValue: null
> out:
> key: processXML
> process: generateXMLDocument
> command; null
> exception: null
> error: null
> exitValue: null
> out: null
> key: processOpenOffice
> process: doJodConvert
> command; null
> exception: java.lang.NullPointerException
> error: null
> exitValue: java.lang.NullPointerException
> out: null
>
>
>
> On Tue, Jun 11, 2013 at 3:04 AM, Maxim Solodovnik <solomax...@gmail.com>wrote:
>
>> I would start from log files :)
>>
>> tail -f log/openmeetings.log
>>
>> while uploading usually helps :)
>>
>>
>> On Mon, Jun 10, 2013 at 10:18 PM, John Doe <boogieman2...@gmail.com>wrote:
>>
>>> I am trying to upload a file to a room, but when I click on start
>>> upload, it just says "Upload Complete, converting document". (The longest I
>>> have waited for a 10k text file is 20 minutes)
>>>
>>> I have tested via command line that the ooo converter is working in
>>> headless mode.
>>>
>>> Is there anything else that I should check before I start digging
>>> through log files trying to find the cause of the problem?
>>>
>>>
>>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>
>

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