Hi James, I verified this on the trunk and it is picking the available inventory item in packing. Here are some steps for reference: 1. Created order with 10 qty and 9 are available and 1 unit is a backorder. 2. On the order view screen click on allow split order. 3. Once we allow the split order then available inventory items are available in the picking screen and I created a picklist with available inventory items ie 9 unit pick in the picklist. 4. On the packing screen search order or picklist bin then it shows the 9 units only for packing so I pack the 9 units and complete the shipment. 5. Now receive the remaining items and follow the same process ie create a picklist with one unit and pack and complete the shipment. It uses the same ship group for the back-order item as well.
On Thu, Nov 11, 2021 at 1:04 AM <[email protected]> wrote: > Can someone tell me how backorders are suppose to function out of the > box. Here is what I am seeing > > 1. Order Placed with a total of 10 items with 1 item that is back > ordered (Correct) > 2. Pick List Created with 9 items (Correct) > 3. When packing the system should only show 9 items but system is > showing all 10 items (incorrect) > 4. After Original Order is shipped and the backordered product is > received then the backordered item is now available for picking but > should have ship group 00002 but currently it has ship group 00001 > > Am I missing something? Can anyone let me know how it is suppose to > function? > -- Kind Regards, Yashwant Dhakad Sr. Technical Consultant *HotWax Systems* *Enterprise open source experts* cell: +91-9098240513 office: 0731-409-3684 http://www.hotwaxsystems.com
