Hello Emad, In OOTB flow, after creating a customer, the system calls sendCreatePartyEmailNotification service asynchronously. This service is called to send an email notification to the customer about account creation. This causes the creation of a record in CommunicationEvent table.
I feel that sending email should be configurable but an initial cursory look at the codebase doesn't guarantee about it. Also, one thing to notice is that the CommunicationEvent created has a record with partyIdFrom as FrenchCustomer which is completely wrong as it should be a company party. The logic in createCommEventFromEmail (line no. 776) to find out "fromCm" is what causing this problem. Any pointers from other community members to this will help. Kind Regards, -- Pritam Kute On Sun, Jan 17, 2021 at 1:34 AM Emad Radwan <eradwan1...@gmail.com> wrote: > Hi Community, > > Does any one know if while creating a new Customer a new related record > would be created in 'Communication_Event table? I just need to know the > default behaviour specially on production setup. > > Regards, > > Emad >
