Hi, I'm trialling the CRM component of Ofbiz and am having difficulty linking a communication event to a customer request item. The scenario that I have is:
1. I created a party in Ofbiz representing my customer 2. I created a request for quote and linked it to the party 3. I created a quote and associated documentation outside Ofbiz but did not create a quote inside Ofbiz 4. I used MS Outlook to email the quote and associated documents to my customer 5. I saved the sent e-mail to disc so it could be uploaded into Ofbiz 6. I created a communication event in Ofbiz 7. I created a communication content item and uploaded the saved e-mail to it, before linking it to the communication event This is where I got stuck. How do I go about linking the communication event to the customer request? I'm probably missing something simple but I just can't see how to do it. Any help would be most appreciated. I am currently running Ofbiz 16.11.04. Thanks in advance...Geoff -- Sent from: http://ofbiz.135035.n4.nabble.com/OFBiz-User-f135036.html
