We should not have to complete refunds on the central server. the POS terminal should do a proper refund and either refund the CC that was used to pay for the order or kick out the cash drawer if it was paid by cash or check. I would expect that it uses the same refund code as ordermgr for refunding a credit card, handling inventory, etc.
Vince Clark Global Era The Freedom of Open Source [EMAIL PROTECTED] (303) 493-6723 ----- Original Message ----- From: "Jacques Le Roux" <[EMAIL PROTECTED]> To: [email protected] Sent: Saturday, December 1, 2007 3:00:33 AM (GMT-0700) America/Denver Subject: Re: Refunds in POS > Note that we are also running entity sync. Transactions occur on POS > terminals and are then pushed to Master Central Server. > > When a return is done at a POS terminal we need the transaction to go from > start to finish, including refunding the credit card if that payment method was used. > > Are you suggesting that we would need to wait until the return is pushed to > the MCS and then change its status? Yes this should work, as it works on a sole instance. Jacques > > Vince Clark > Global Era > The Freedom of Open Source > [EMAIL PROTECTED] > (303) 493-6723 > > ----- Original Message ----- > From: "Jacques Le Roux" <[EMAIL PROTECTED]> > To: [email protected] > Sent: Friday, November 30, 2007 2:20:20 PM (GMT-0700) America/Denver > Subject: Re: Refunds in POS > > Did you read my message ? > > Jacques > > De : "Evangelina Bowman" <[EMAIL PROTECTED]> > > > > Thank you for your replies. I'm currently trying to verify whether the VOID > > SALE in the POS Manager screen is properly tied to the OfBiz refund > > functionality. We will be using refunds for orders paid with a single > > payment method. > > Has anyone tried to refund/void orders via POS? If so, what steps should > > the POS clerk take to properly generate a refund? > > > > > > BJ Freeman wrote: > > > > > > I believe Si is zeroing in on this in his jira > > > https://issues.apache.org/jira/browse/OFBIZ-1454 > > > might want to add your comments > > > > > > Evangelina Bowman sent the following on 11/29/2007 4:36 PM: > > >> When using the VOID SALE button from the Manager screen to void an > > >> order, > > >> I > > >> enter the order number and get the confirmation that the order was > > >> voided. > > >> However, when I check the order in order manager there are no changes. > > >> Customer refunds were NOT generated in Payments either. > > >> What is the best method to generate Refunds in POS? Old POS > > >> documentation > > >> (July 2005) describes the refund process in POS as a MINUS QTY > > >> transaction. > > >> Is this still true? > > >> > > >> Thanks, > > >> Evangelina > > > > > > > > > > -- > > View this message in context: > > http://www.nabble.com/Refunds-in-POS-tf4900924.html#a14093705 > > Sent from the OFBiz - User mailing list archive at Nabble.com. > > >
