Ares Li Team Lead, DevOps a...@cayenta.com +1 778-900-1373 www.cayenta.com This message has been sent on behalf of a company that is part of the Harris Operating Group of Constellation Software Inc. If you prefer not to be contacted by Harris Operating Group please notify us. ________________________________ From: Ares Li Sent: Thursday, May 1, 2025 12:12 PM To: Michael Jumper <mjum...@apache.org> Subject: Question about network currently not reachable message screen Hi Michael, I have a questions regarding an old post that you responded to a while ago related to the time out session. [cid:e98ea127-252e-4561-ab2d-422c5b766516] Original link: https://sourceforge.net/p/guacamole/discussion/1110834/thread/4bd2fdde/ My team and I are facing the same issue now due to bad wifi connection happening sometimes. Could you please share more details about where the 5 seconds from your comment - " The client and server components ping each other at least once every 5 seconds, even in the absence of screen activity or user input, so the timeout will never be triggered if the connection is operating normally," can be configured? Also, what are the files to update regarding your comments on "The 15-second timeout is defined within the C, Java, and JavaScript components of Guacamole at both the server and client levels."? Thank you, Ares